About the Role
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. The Beverage Cart Attendant is responsible for delivering exceptional service and enriching the member and guest experience while playing on the golf course and/or other designated areas. The Beverage Cart Attendant will enhance member retention and coordinate with other club departments to consistently provide the 3-steps of service, whether serving on the golf course, in the halfway house, or other designated food and beverage service areas.
Reporting Structure
• Reports to the Director of Food & Beverage
Maintain exceptional F&B service standards as outlined in Invited's training programs.
Assist members and guests with requests, such as directions to the restroom or clubhouse, and offer to dispose of trash to maintain a clean environment.
Stock the beverage cart with food, beverages, ice, and transaction supplies before service begins.
Operate the golf cart safely, following all guidelines, policies, and procedures to avoid accidents.
Collect payments (cash, member charge, etc.) and accurately reconcile daily transactions, depositing cash in the designated area.
Document product spills and waste using daily par versus usage sheets.
Communicate with the F&B Director regarding special product requests or issues with food quality, supplies, or presentation.
Clean and sanitize the cart at the end of each shift, ensuring compliance with health code standards.
Notify management of any member/guest complaints immediately and practice effective service recovery.
Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
Follow all company, club, and department policies, procedures, and instructions.
Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
Wear a clean, neat uniform that meets club standards.
High school diploma or equivalent.
Previous experience in Food & Beverage service.
Certification in alcohol and food safety awareness.
Must be able to stand, walk, and perform physical activities for extended periods.
Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
Effective communication skills, including talking and hearing, with sufficient visual acuity.
Primary Tools/Equipment
Motorized beverage Cart
Additional hours are required to meet deadlines of the position, including weekends and/or holidays.
While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:
• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)
Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.