Golf Shop Merchandiser/Retail Manager Denver Country Club

Department: Golf Pay: Commensurate with Experience Reports to: Head Golf Professional Job Summary Assist the Head Golf Professional in all areas of the golf retail operation. Be familiar with the buying habits of the members and the current clothing trends and fashions. Keep the Golf Shop display fresh, professional, arranged and visually engaging. Provide outstanding customer service to Denver Country Club members and guests. Work within the financial guidelines established by the club in regard to overall profitability of the retail operation. Principal Duties Assist the Head Golf Professional in every phase of retail for the Golf Shop. Assist the Head Golf Professional and Controller with the budgeting process. Understand and follow the club’s process for tracking COG. Prepare and organize all purchase orders for all soft goods and track in Golf Shop Golf Genius. Attend national PGA and local merchandise shows. Maintain and follow the Open to Buy program as closely as possible. Seek out new merchandise trends and fashions. Spend the majority of time during the season in the Golf Shop to: Take the lead regarding all merchandise sales. Provide leadership to all other staff and lead by example. Get to know the Members and their tastes. Get comments and opinions from members on current and new clothing lines. Change displays weekly and adapt them to seasons or holidays. Investigate new promotions, trunk shows, and special sales outlets. Assist the Head Golf Professional in local and national merit awards. Submit Golf Shop AGM Top 100 essay annually. Create and maintain good working relationships with all vendor reps. Create and maintain preferred customer database and buying habits. Schedule and organize product/apparel training sessions for Golf Shop staff. Create a delivery schedule and calendar for all orders placed. Maintain an organized notebook of all order confirmations. Receive Special Orders in Golf Shop Genius as they come in.