Director of Membership & Marketing

Property Description: Established in 1976, Lincolnshire Fields Country Club is a premier private club in southwest Champaign offering championship golf, tennis and pickleball, a resort-style aquatics complex, and a vibrant calendar of dining and social events. The 18-hole Larry Packard–designed course was recently enhanced through a comprehensive bunker renovation, further elevating its reputation as one of Central Illinois’ finest. Known for its family-friendly environment and strong sense of community, Lincolnshire Fields is a member-owned, not-for-profit equity club managed by KemperSports. The next Membership Director will lead a dedicated team focused on delivering exceptional member experiences, operational excellence, and continued growth for this established and highly regarded private club. Position Summary: Develops and implements programs, projects and activities designed to increase and retain membership in the club. Represents the club in its relationships with numerous external constituencies. Essential Duties and Responsibilities: • Plan and implement strategies to meet club membership goals. • Select and canvass various markets for qualified individuals. • Utilize telemarketing efforts to prospect for potential members from active member referrals and leads from staff, catering, newspaper articles, lists, publications, etc. • Develop and maintain a perpetual member invitee roster. • Promote club activities using table tents, newsletters, direct mail flyers and other means. • Organize and conduct prospective member functions. • Conduct tours for prospective members. • Organize the production of membership kits for sales calls, blitzes, direct mail and social media. • Develop procedures for processing prospective members’ applications. Monitor implementation to ensure they are consistently followed. • Process all requests for membership. Assist prospective members in fulfilling application requirements. • Work with Food & Beverage team to coordinate RSVP's for club events. • Develop and conduct orientation program for new members. • Coordinate the development of social activities/calendar for the club. Track the success (performance) of all membership activities. • Research the need for on-going sales promotions regarding demographics, market segmentation data, etc. • Maintain the club’s data base (membership register) of members’ files. • Process member registrations, develop reports and undertake special projects as applicable if membership retention problems arise. • Assess the need for and make recommendations regarding membership classifications to help ensure that the needs of a changing market are met. • Personally meet each club member and instill confidence that the club is operated in the best interests of the membership. • Serve on applicable club committees to assure that members’ interests are addressed. • Provide sales training for applicable staff members. • Assure the efficient and timely submission of all required reports. • Perform other duties as appropriate with specific schedule to be coordinated based on events and prospect tour appointments. Qualifications: • College degree preferred. • Experience in sales and marketing, preferably in a private club environment. • Knowledge of golf and golf courses, a plus. • Demonstrated quality written, verbal, and interpersonal communication skills. • Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends. • Positive attitude, professional manner and appearance in all situations. Classification: Full-time, Non-Seasonal, Salaried, Exempt KemperSports Management is an Equal Opportunity Employer Job Type: Full-time Pay: $56,000.00 - $90,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • Health savings account • Life insurance • Paid time off • Vision insurance Location: • Champaign, IL 61822 (Preferred) Shift availability: • Day Shift (Preferred) • Night Shift (Preferred) Ability to Commute: • Champaign, IL 61822 (Preferred) Work Location: In person