Golf Shop Attendant

About the position POSITION SUMMARY: To ensure all guests are greeted in a friendly and courteous manner, handle all payment transactions, maximize guest satisfaction, and perform general duties as assigned by the Golf Professional. ESSENTIAL FUNCTIONS: Handle all sales transactions made through the Golf Shop Maintain accurate records for the Golf Shop with special emphasis on retail/golf transactions Report stock levels of guest, retail, and office supplies to manager Maintain a high level of cleanliness for all areas within the Department Adhere to all rules and regulations established in standard operation procedure manual for BCG/BCL/Bass Pro Shops Report all incidents of guest dissatisfaction to the manager Report all accidents/injuries that occur during the execution of Golf Shop business or on Big Cedar Lodge property through proper channels. Assist guests with the highest level of professionalism The Golf Shop Attendant will maintain accurate records with special emphasis on inventory control and sales records Have computer and inventory brand knowledge Have overall knowledge of the game of golf and in sales of related merchandise, golf clubs, balls, bags, gloves, etc. Perform other duties as required Responsibilities • Handle all sales transactions made through the Golf Shop • Maintain accurate records for the Golf Shop with special emphasis on retail/golf transactions • Report stock levels of guest, retail, and office supplies to manager • Maintain a high level of cleanliness for all areas within the Department • Adhere to all rules and regulations established in standard operation procedure manual for BCG/BCL/Bass Pro Shops • Report all incidents of guest dissatisfaction to the manager • Report all accidents/injuries that occur during the execution of Golf Shop business or on Big Cedar Lodge property through proper channels. • Assist guests with the highest level of professionalism • The Golf Shop Attendant will maintain accurate records with special emphasis on inventory control and sales records • Have computer and inventory brand knowledge • Have overall knowledge of the game of golf and in sales of related merchandise, golf clubs, balls, bags, gloves, etc. • Perform other duties as required Requirements • Minimum Degree Required: High School Diploma or Equivalent • Minimum 3 months’ retail experience and basic understanding of golf operations preferred • Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization. • Mathematical Skills - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. • Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. • Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). • Other Skills and Abilities - The ability to work well with a team, to prioritize, a sense of urgency and a real concern for guest satisfaction. Nice-to-haves • Minimum 3 months’ retail experience and basic understanding of golf operations preferred Benefits • Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! • Medical • Dental • Vision • Health Savings Account • Flexible Spending Account • Voluntary benefits • 401k Retirement Savings • Paid holidays • Paid vacation • Paid sick time • Bass Pro Cares Fund • And more!