As a Golf Travel Specialist, you will be on the front line of our business as the first point of contact for customers looking to book incredible golf experiences. This is a fast paced and challenging role where you will be liaising between clients and venues to book all elements of a customer's golf trip.
Dealing with a high volume of inquiries on a daily basis, making a high volume of outbound calls per day while dealing with incoming calls and scheduled callbacks.
Building rapport with customers and using effective questioning and conversational techniques to identify their requirements.
Advising customers on the perfect destinations, hotels, golf courses, and added extras (golf carts, rental clubs etc) while stressing the unique selling points of these in relation to their requirements in order to make the sale and upsell where you can.
Consistently working to achieve individual and team targets.
Speaking with hotel and golf course reservations departments, checking availability and confirming bookings.
Maintaining a high level of product knowledge at all times through ongoing training and personal research