Golf Shop Assistant

Golf Shop Assistant ACCOUNTABILITIES Strategic Create a memorable golf experience for guests on behalf of Arrowood Golf CourseEnsure all company guidelines and safety precautions are followed while performing the workOperational Be aware of operations as you could be asked frequent questions due to your immediate accessibilityConduct business with the highest standards of personal, professional, and ethical conduct|Perform or assist with any tasks as required to maintain workflow and to meet schedulesNotify supervisor / manager of unusual equipment or operating problems and the need for additional resources, material, and suppliesParticipate in meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelinesPerform any range of special projects, tasks and other related duties as assignedAssist with monthly inventory and order supplies as neededTactical Maximize guest & customer satisfaction, creating a memorable experience for visitorsProvide courteous & prompt service, respond to questions in a knowledgeable, consider, mannerGreet guests in a courteous and friendly manner and provide exceptional guest serviceOperate a point-of-sale system to charge guests merchandise and/or rental purchasesCommunicate and respond by phone, email and in person regarding inquires, course conditions and special member eventsPromote and sell merchandise, events, and communicate current promotions to guestsProperly check-in and process tee times and merchandise into correct buckets.Tidy, dust and maintain the overall appearance of the Golf ShopFollow outside golf cart/range procedures dailyKnowledge, Skills, & Abilities Know & adhere to company’s vision statementKnow & adhere to company’s mission statementProvide excellent customer service to guests, event attendees, employees, & anyone who visits the golf course.Tools & Equipment Use Golf CartPersonal ComputersRadio