Pro Shop/Membership Manager

Weston Tennis Center in Weston, FL , is pleased to announce an excellent career opportunity for a full-time Pro Shop/Membership Manager ! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon , you will contribute to a global leader in golf and community management. Key Responsibilities Manages membership prospecting and lead generation Creates a membership action plan and goals Manages membership cancellations, freezes, and changes of membership Ensures an upbeat and safe environment for the enjoyment of the membership and staff at all times Ensures compliance with club rules by members and staff Protects the confidentiality and privacy of the membership Supervises and provides regular training to pro shop attendants so that all pro shop operations run seamlessly Oversees and reviews POS reports daily to ensure transactions are properly entered and resolves any POS issues and questions Reconciles and makes weekly deposits following the deposit procedure Manages collections by following up on chargebacks, NSF charges, and nonmember charges on accounts Performs other duties as required Benefits & Other Compensation This position includes eligibility for the following benefits, subject to applicable plan terms: Healthcare Benefits - Medical, Dental, and Vision coverage Retirement Benefits - 401(k) with employer match (19 years of age and older) Time Off - Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria Additional Compensation - Eligibility for Bonuses, Commissions Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion. About Troon Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that