Club Manager in Training
Baseline Fitness · Watertown, SD
Full-timePosted 15 days ago
External listing
About the Role
Status: Full Time/Supervisor/Exempt/Non-Exempt Responsible for oversight of gym operations to ensure positive member experience and a financially successful club. Member service oversight making sure all team members are providing a great customer service experience at all times. High involvement in all front desk related tasks: greeting and welcoming members, gym tours, member service issues/questions, etc. Provide support for team members and club members. Coaching and counseling performance to help achieve company standards. Ensuring self and team members are implementing and adhering to all company policies and procedures. Responsible for ordering supplies and tracking inventory. Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Status: Full Time/Supervisor/Exempt/Non-Exempt Responsible for oversight of gym operations to ensure positive member experience and a financially successful club. Member service oversight making sure all team members are providing a great customer service experience at all times. High involvement in all front desk related tasks: greeting and welcoming members, gym tours, member service issues/questions, etc. Provide support for team members and club members. Coaching and counseling performance to help achieve company standards. Ensuring self and team members are implementing and adhering to all company policies and procedures. Responsible for ordering supplies and tracking inventory. Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Strong customer service skills Basic computer proficiency Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Dollars for Scholars Program Team Member Support Team Health, Dental and Vision Insurance Short Term Disability Insurance Voluntary Life Insurance Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. not a brand name or a mold maker, but a tool that can be used by anyone. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law. Employment type Employment type Full-time store manager- Eastern South Dakota (Relocation Assistance Available) Watertown, SD $58,700.00-$81,000.00 4 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.