Golf Shop Associate

Salary : $44,616.00 - $57,116.80 Annually Location : Legacy Ridge Golf Course, CO Job Type: Full-time Benefited, 40 hours/week (1.0 FTE) Job Number: 25-00202 Department: Parks, Rec and Libraries Division: 25 Parks, Golf and Open Space Opening Date: 08/25/2025 Closing Date: 9/8/2025 8:30 AM Mountain CITY EQUITY STATEMENT The City of Westminster welcomes diverse candidates from the broadest base possible.

Our goal is to find the best candidate for the job-someone who belongs, not just fits. We value life and professional experiences, recognizing equivalent combinations of knowledge skills and education. Aligned with our city SPIRIT values, the successful candidate will have a passion and commitment to serving a diverse population of residents and must respect and uphold the principles of justice, equity, diversity, inclusion and belonging.

We encourage you to think broadly about your background and skill set for this role, even if you believe you have a less traditional background than described we invite you to apply. POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Golf Shop Associate position performs work of a varied and routine nature, which includes providing exceptional guest service in Golf Shop and outside on the golf course.

This position is responsible for handling money, operating point of sale/tee time computer system and maintain the appearance of the golf shop, as well as pace of play and enforcement of course policies and procedures. This position works at either Legacy Ridge or Walnut Creek Golf Preserve. This position requires the availability to work varied hours including holidays, evening, early mornings, and weekends.

Once trained, employees must be able to perform with minimal supervision in a fast-paced environment. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English.

Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee\'s level of proficiency and usage.

ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City\'s work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: The City of Westminster provides high-quality core services and fosters resilience in order to promote a safe and thriving community.

Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - People - Integrity - Respect - Innovation - Teamwork).

This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational, and informational services and resources; and acquiring, developing, and maintaining first-class parks, facilities, open space, and trails.

This position works toward the accomplishment of the department\'s mission: Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy.

Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that where possible they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization\'s mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility and takes calculated risks when appropriate Participate in personal growth opportunities and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate knowledge of current guest service and business practices, using office equipment and computer software Demonstrate excellent skills in guest/host relations Understand and carry out oral and written instructions Demonstrate ability to make decisions recognizing established procedures and practices, and to use resourcefulness and tact in addressing new situations and problems Handle consistent cash transactions accurately Demonstrate ability to perform standard First Aid and CPR JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks Works with point of sale, tee time reservation system, answers phones and greets guests in a friendly and professional manner Responsible for initial and ongoing training of all seasonal, hourly, volunteer and golf personnel on City policies, procedures and golf operations.

Updates Daily Stand Up Logs monthly and communicates with golf staff and food and beverage on upcoming events Opens and closes the golf shop, cart barn and practice facility, nightly general ledger/cash turn-ins, cart and range work, and sees that all day-to-day operations are performed in accordance with daily policy and procedures Ensures that the facility is safe for all guests and staff by following policy and procedures Handles guest payments, cash receipts, gift card, returns and reconcile at end of shift Assists in marketing efforts including proofing seasonal brochures, flyers and special events Coordinates and completes assigned projects in a timely manner Communicates, audits and reports operational procedures Maintains lost and found, rental club inventory and adherence to facility policy and procedure Cleans golf shop, including straightening clothes racks, dusting and vacuuming, steaming clothes and inventory management Serves as a professional ambassador of the department and City by maintaining a professional image, exceptional public speaking skills with a creative and energetic approach Knowledge of all facility policies and procedures to act as facility supervisor in the absence of Golf Professional Maintains regular and punctual attendance Other Duties and Responsibilities Monitors and maintains on course pace of play and regulates guest conduct in accordance with policy at each facility Assists guest with cart check-out, course information, shuttle rides and booking tee times Assists with day-to-day practice facility, clubhouse, cart fleet set-up, clean-up and presentation Assists Golf Professionals with outside operations, tournament operations and running successful events Opens and closes the golf shop, cart barn and practice facility, nightly general ledger/cash turn-ins, cart and range work, and sees that all day-to-day operations are performed in accordance with daily policy and procedures Orders, organizes, and re-stocks supplies, materials and forms Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City\'s discretion.

POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses and Certifications Required: Must be at least 18 years old High school diploma or GED Must possess or be able to obtain first aid, AED and CPR Certification within sixty (60) days of hire Must possess a valid driver\'s license, provide proof of a safe driving record, and maintain a safe driving record for employment Preferred : Cash handling experience Retail sales experience A minimum of one (1) year customer service experience in a fast-paced environment Experience working at a golf course or playing golf Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered.

Physical Requirements This position requires a moderate degree of physical stamina and strength, including the ability to: Frequently sit, stand and walk through a multi-level high-use public facility; may run to address an emergency situation Frequently squat, bend, kneel, twist, climb, balance and reach over head to perform daily tasks Occasionally lift, carry, push or pull items weighing up to 50 pounds Frequently use hands and fingers for fine manipulation; frequent use light and firm grasp for golf and recreational equipment Frequently see objects up close to perform office tasks and far away to observe activity for safety hazards or problems Constantly use hearing to interact with guests and staff and recognize trouble outside of view Occasionally use sufficient physical strength, stamina and agility to perform emergency work in various capacities WORKING CONDITIONS Work is constantly performed indoors and outdoors with exposure to extreme temperatures.

Work is performed in a public golf course setting in which instruction and basic golf course maintenance are performed year-round. This is a high public contact position having frequent exposure to a very fast-paced environment. This position requires a great deal of communication with golf personnel, the public and outside agencies.

Required Materials and Equipment Will be required to use and/or operate cash registers, telephones, calculators, personal computers, keyboards, ten-key calculators, vacuum, and golf carts.

PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history and when applicable, credit check, driver\'s license record, education verification Pre-employment drug screen Physical Must be legally entitled to work in the United States We are a caring, courteous, team-oriented organization committed to public service excellence. Employees thrive in a culture that is respectful, professional and diverse.

Our work culture encourages passionate, positive and enthusiastic employees. Westminster is a drug-free workplace and an Equal Opportunity Employer. The City of Westminster, Colorado, is a drug free workplace and an Equal Opportunity Employer that values diversity and aims to have its workforce reflect the community.

The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program Career Development Program Tuition Reimbursement Program Leave program that provides for vacation, holidays, sick leave, major illness, and on the job injury For a more detailed overview of our General Non Exempt employee benefit package: The City of Westminster does not participate in the Social Security system.

In lieu of Social Security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11.5% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 12% of your base pay.

Employer Contribution Vesting Schedule Less than 3 years - 0% 3 to 4 years - 60% 4 to 5 years - 80% Over 5 years - 100% For employees age 55 and older, the employer contributions are 100% vested The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics.

EcoPass provides unlimited trips on RTD\'s core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. 01 Do you currently meet the minimum age requirement of 18 for this position? Yes No 02 Do you have a high school diploma or GED?

Yes No, I am still attending High School No, but I am graduating at the end of this school year No, and I won\'t meet this requirement by the beginning of the season 03 Do you have current First Aid, CPR, and AED certifications? Yes No 04 If you do not currently have First Aid, CPR, or AED Certifications, are you able to obtain these certifications within 60 days of hire? If you already have current certifications, please respond with N/A.

Yes No N/A, already have current certification 05 Do you have a current valid driver\'s license and safe driving record (no more than six (6) points against your license in the last three (3) years)? Yes No 06 Do you have cash handling experience? Yes No 07 If you answered yes to cash handling experience, please describe your experience. If you answered no, please respond with N/A.

08 Do you have a minimum of one (1) years of customer service experience in a fast-paced environment? Yes No 09 If you answered yes to having customer service experience in a fast paced environment, please describe. If you answered no, please respond with N/A. 10 Do you have prior experience working at a golf course? Yes No 11 If you answered yes to having prior experience working at a golf course, please explain your experience.

If you answered no, please respond with N/A. 12 Do you have retail sales experience? Yes No 13 If you answered yes to having retail sales experience, please describe that experience. If you answered no, please respond with N/A. Required Question