Anthem Golf and Country Club · Phoenix, AZ
full time$72,000 - $108,000Posted 7 days ago
External listing
About the Role
Overview
Join to apply for the Head Golf Professional role at Anthem Golf and Country Club. Location: Anthem, AZ. This role is full-time and focused on delivering exceptional member experiences, driving revenue through programming and instruction, and leading golf operations.
Head Golf Professional at Anthem Golf & Country Club | Phoenix, AZ | Invited
Since its inception in 1957, Invited operates private clubs nationwide with over 130 clubs. Our clubs offer championship golf courses, modern workspaces, cuisine, pools, fitness centers, and more. This listing reflects the Anthem club in Phoenix, AZ.
Job Summary
The Head Golf Professional is responsible for promoting the game of golf and creating an exceptional experience for members and guests. This role delivers outstanding customer service, oversees golf shop operations, and manages golf-related activities. It collaborates with the management team to drive revenue growth through innovative programming, member engagement initiatives, and high-quality instruction. This position requires a deep passion for golf, strong leadership skills, and the ability to foster a positive environment that encourages participation and community among members and guests.
Day-to-Day
• Deliver efficient and friendly customer service across all areas of the pro-shop, ensuring a welcoming and professional experience for members/guests.
• Provide high-quality golf instruction to members/guests in accordance with Invited and PGA/LPGA standards.
• Develop and promote a variety of golf clinics, private lessons, and programs for adults, juniors, and seniors.
• Promote the game of golf and the club with a high standard of professionalism, service, and engagement.
• Build strong relationships with members by leading or participating in committees, hosting clinics for various groups, offering personalized golf lessons, and playing rounds with members/guests.
• Create and manage an annual golf calendar outlining activities and events.
• Establish and achieve sales and instruction goals, ensuring compliance with all company policies and procedures.
• Develop, implement, and oversee aggressive golf revenue strategies, marketing initiatives, and net revenue plans within budgeting guidelines.
• Supervise outside golf operations (marshals, starters, shop attendants) to ensure staff performance aligns with daily procedures and policies.
• Lead and oversee golf shop operations by training, motivating, and conducting regular staff meetings.
• Manage and direct golf operations staff, including recruiting, hiring, performance evaluations, and development.
• Build a service-focused team that supports member satisfaction and retention.
• Plan, promote, and execute tournaments and special golf events, coordinating with all areas of operations (e.g., Food & Beverage).
• Oversee event promotion, scheduling, execution, and post-event wrap-up.
• Ensure staff are properly trained and follow club guidelines and procedures, particularly regarding closing business functions.
Required
About You:
• A high school diploma or equivalent.
• A minimum of 5 years of professional experience in golf operations and customer service, with a focus on enhancing the member experience.
• PGA or LPGA Professional Certification is mandatory.
Preferred
• A college degree in a related field.
• Experience with direct financial management and budget responsibilities.
• Ability to handle confidential information and sensitive employee matters with discretion and professionalism.
• Commitment to upholding high ethical work standards.
What We Offer
We offer a Total Rewards package; actual base pay determined by skills, experience, education, location, and hours worked for non-exempt roles.
Benefits
• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs (time off provided for part-time team members as required by law)
For full details, visit www.invitedbenefits.com. For more about ClubLife, the Employee Experience, and our culture, see Invited Jobs. We are an Equal Employment Opportunity Employer.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Other
Industries: Hospitality
#J-18808-Ljbffr
Salary: USD 72000 - 108000 per year
Experience: 5 years required