About the Role
Topgolf is a leading global sports and entertainment company that believes in the unlimited power of play to drive fun, connection, and innovation. Recognized for redefining entertainment, Topgolf offers a unique environment where players can enjoy a high-tech golf experience combined with social activities, food, and beverage services. The company is known for its inclusive culture and commitment to creating memorable moments for its guests and employees alike. With a focus on teamwork, creativity, and player engagement, Topgolf fosters an atmosphere that values individuality and encourages career growth from within. Employees at Topgolf, known as Playmakers, play an essential role in delivering the brand’s promise of excellence and fun. Whether working behind the scenes or directly with players, every role contributes to the overall guest experience.
As an employer, Topgolf provides flexible scheduling options suitable for both part-time and full-time team members, with competitive hourly wages starting at $17.00 per hour plus tips for certain positions. Benefits include health, dental, and vision insurance, 401(k) with company match, and access to a free mental well-being platform for qualifying employees. Playmakers also enjoy perks such as free gameplay, discounted food and merchandise, and weekly meals, all designed to enhance their work-life experience. Topgolf champions a positive, collaborative culture that values fun and camaraderie, making it a workplace where employees can thrive personally and professionally.
The Service Support Playmaker role at Topgolf is centered around creating exceptional guest experiences by providing friendly and efficient service in a fast-paced entertainment environment. Candidates who are energetic, personable, and have a passion for hospitality and service will find this position rewarding. Responsibilities include greeting players with enthusiasm, delivering food and beverage orders promptly, ensuring service areas and bays are clean and fully stocked, and assisting teammates wherever needed to maintain smooth operations. The role requires a strong commitment to safety and sanitation, teamwork, and adherence to Topgolf's core values of fun, one team, excellence, courage, and caring.
Physical stamina is essential in this role as Playmakers will be on their feet most of the day, lifting and carrying items up to 50 pounds, and performing a variety of active tasks that involve bending, stooping, and moving across different areas of the venue. The position is designed for individuals who enjoy dynamic environments where no two days are the same and who have a positive attitude and a team-oriented mindset. Previous experience in hospitality or entertainment is a plus but not mandatory, emphasizing Topgolf's openness to training and developing talent from diverse backgrounds.
Joining Topgolf as a Service Support Playmaker offers not only immediate employment but the opportunity to grow within a vibrant and supportive company that values its employees' well-being and professional development. This role is ideal for individuals who thrive in social, energetic settings and who want to be part of a brand recognized for innovation in entertainment and guest service excellence.
High school diploma or equivalent
Availability to work flexible day, night, and weekend shifts
Ability to stand for extended periods
Physical capability to lift and carry items up to 50 pounds
Strong communication skills
Customer service orientation
Ability to work well in a team environment
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