Outside Service Attendant (Part-Time)

<p>The Golf Operations Outside Service personnel work closely with the Assistant Golf Professional to assure an optimal experience for customers around the facility. The primary responsibility is providing <strong>consistent, quality</strong> <strong>service</strong> to the customers of Atlantic National Golf Club. Candidates will be trained to become proficient in the tasks of: providing friendly customer service, bag handling, informing/directing guests of club policies, assisting with golf car fleet maintenance with proper staging &amp; storing, maintaining overall facility and maintaining healthy relationships with fellow co-workers. Atlantic National Golf Club is committed to providing a superior total golf experience to it patrons.</p> <p><strong>DUTIES AND RESPONSIBILITIES INCLUDE AND ARE NOT LIMITED TO THE FOLLOWING:</strong></p> <ul> <li>Meet and greet all customers in a warm, friendly and professional manner in accordance with all facility policies and procedures.</li> <li>Handle all minor problems/complaints from customers.</li> <li>Refer all major problems/complaints to a manager and/or assistant manager.</li> <li>Follow procedures in management of the golf car fleet. <ul> <li>Report any accidents/damaged equipment immediately. <ul> <li>Document and fill out necessary forms for damaged equipment</li> </ul> </li> <li>Maintain order and continuity of player traffic.</li> <li>Responsible for daily operations of range ball recovery utilizing both mechanical and hand machinery and equipment.</li> <li>Responsible for the collection of, organization of, and cleanliness of all range baskets used for ball transportation according to policies and procedures established by management.</li> <li>Responsible for keeping all working areas attractive, neat and clean. Free of all trash and waste.</li> <li>Responsible for washing of the range balls to maintain their cleanliness and usability.</li> <li>Responsible for following the procedures for proper opening and closing of the cart and range operations.</li> <li>Responsible for tracking and reporting the need of supplies necessary for day-to-day operations of the given areas.</li> <li>Responsible for maintaining contact with the golf shop/starter/ and ranger to assure efficient transition for golfers to the course.</li> <li>Keep outside area neat and clean. Do not allow cars to clog passage area, arrange them neatly after having been used.</li> <li>Will assist all guests in rules and regulations for safety precautions and to prevent inconvenience to other guests. <ul> <li>Proper golf attire, personal coolers, hitting personal golf balls on the driving range, etc.</li> <li> <ul> <li>Inspect the condition of golf cars with specific attention to their cleanliness and appearance.</li> <li>Responsible for cart cleanliness, cart supplies, cart condition, charging and staging. As well as rotation of golf carts to ensure uniform usage among the fleet.</li> <li>Kindly spread hospitality and goodwill among all guests, and make all guests feel welcome. Including assisting in keeping water station stocked of cups, lids and straws.</li> </ul> <p>***This position will perform other duties as required.***</p> </li> </ul> </li> </ul> </li> </ul>