Assistant Golf Professional-No.10-Full Time

SUMMARY: The primary purpose of this position is to assist in managing the operation of Pinehurst No. 10. The individual will have a strong working relationship with all other golf operation teams across multiple Resort properties. The individual will work closely with Golf Operations, Golf Course Maintenance, Transportation, Food and Beverage, Retail and Sales/Reservations to create a memorable experience for all guests visiting the property. The main focus of this position will be creating an elite golf experience for guests while consistently living Pinehurst’s core values. EDUCATION and/or EXPERIENCE: Bachelor's degree preferred and a minimum of two years related experience; or an equivalent combination of education and experience. Must be currently involved or in the process of acquiring PGA credentials. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Assist in managing and supervising the daily operation of the following areas; Golf Registration; Starter / Pace of Play Teams, Guest Arrival / Departure, Golf Bag / Guest Transportation. • Daily assistance in managing tee sheet and coordinating with caddie services based on group requirements. • Involved in monitoring and assisting the Pace of Play Team, strong knowledge of TagMarshal and TekGPS. • Interface with guests, employees and caddies daily. • Daily assessment of retail space, replenishing floor with product, reporting needs / shortages in product. • Have a strong working knowledge of in-house systems and platforms such as Agilysys Golf/V1, Golf Genius, Beekeeper, Microsoft Word, Outlook and Excel. • Ensure any guest issues and concerns are promptly brought to attention and handled accordingly. • Work closely with Tee Time Office to ensure appropriate daily communication and coordination between all components of the operation. (Tee Time Office, Golf Group Services, and Golf Shop Registration) • Assist the Head Golf Professional as directed, perform other job duties as assigned. • Maintain and/or continue development towards PGA certification / continuing education. • Must be aware of surroundings with an understanding of a golf environment. Must have the ability to see and react to the surroundings including errant golf balls and must understand and follow proper golf etiquette while completing all tasks. SUPERVISORY RESPONSIBILITIES: The individual is responsible for assisting with overall direction, coordination, and evaluation of specified Employees within the Pinehurst No. 10 Golf Operation. Responsibilities include training team members; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, talk or hear. The individual must be able to lift and/or move, push/pull up to 50 lbs. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet to moderate. The position involves working both inside and outside with varying temperatures and weather conditions from extreme cold to extreme warmth.