About the Role
Position: Performance Fitter - Indianapolis, IN Location: Indianapolis ABOUT THE BRAND: Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide. Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer. Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top-notch people to join us in that mission! By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivaled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, Travis Mathew, Toptracer, Odyssey, OGIO, and World Golf Tour ("WGT"). "Modern Golf" is the dynamic and inclusive ecosystem that includes both on-course and off-course golf. For more information, please visit JOB OVERVIEW The Performance Fitter is responsible for conducting product fitting days, facilitating a great customer experience for a product demo and fitting day from start to finish, and building enthusiasm for our Company's products. The role also requires setting up and taking down marketing and product displays at each event. Incumbent may work an event with the Outside Sales Representative ("OSR") present or independently as directed by the OSR. The Performance Fitter will educate consumers on Callaway Golf and Odyssey products' features, advantages, and benefits at customer-sponsored events. This is a part-time and seasonal position with a varied schedule. Must be available to work scheduled weekdays, including weekends during the golf season in the assigned territory. The typical event day is 5-6 hours on a Saturday or Sunday. ROLES AND RESPONSIBILITIES Fitting Day EventsSupport the goals of the Customer's event and deliver an outstanding consumer experience.Set up and take down all displays and equipment and ensure each event is uniform in setting up per Callaway's Product Fitting protocol and for the fitting process.Ensure that fitting carts, tents, wind blades, and table skirts are present, presentable, and up to date at each event.Inventory and update Fit Cart.Effectively communicate the advantages of the full line of Callaway Golf products to consumers.Conduct customer fittings using Callaway's fitting protocol, launch monitor, and other provided tools.Run and train on Odyssey Fits Tool and apply selling techniques.Provide personalized product specifications to consumers.Communicate with OSR about accomplishments and challenges and share and solicit lessons learned from each event.TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)Golf knowledge, golf club fitting knowledge, and the use of a launch monitor are preferred.Understanding of retail golf business (green grass or off-course) preferred.Must be able to present the Callaway product line fully; knowledge of past Callaway products is preferred.Able to learn characteristics and to distinguish features and benefits of company products and fitting concepts required.Must possess communication skills to present technical ideas and facts to a diverse audience of consumers and customers. Must present information in a manner consistent with Callaway standards.Excellent customer service.Excellent verbal and written communication skills.Able to influence situations and people in a positive manner.Demonstrated leadership and professionalism.Geographic knowledge of the territory is preferred.Must maintain a valid driver's license and proper insurance for the resident state.Driver's record must meet authorized driver criteria for the company.EDUCATION AND EXPERIENCEHigh school diploma or GEDOne year of successful retail/golf shop selling experience preferredGolf club fitting experience preferredPHYSICAL REQUIREMENTS (if applicable)Ability to lift up to 60 pounds (typically product and equipment)Primarily working in an outside environmentPreferred to have a vehicle large enough to carry 15-20 golf bags and display tents. An SUV or Minivan is preferredFrequent travel within the…