Food and Beverage Director - Palm Valley Country Club

CENTURY GOLF PARTNERS MANAGEMENT Food and Beverage DirectorPosition Description POSITION SUMMARYThe Food and Beverage Director ensures excellence of food and beverage services by overseeing all aspects of multi-unit food service, dining and catering operations. EXPERIENCE, EDUCATION AND SKILLS REQUIRED 4 year college degree or equivalent experience required4 - 6 years of progressive responsibility in food and beverage industry required2 years’ experience of personnel management, preferably in golf/hospitality/service industry requiredExperience in resolving customer issues/complaints as well as overall excellent customer service requiredServe Safe certification required within 90 days of employmentProficient in computer software including Microsoft Word, Excel and PowerPointSolid time management, organization and prioritization skillsProven ability to effectively build and foster a team environmentAbility to make decisions in a fast paced environmentValid driver’s license requiredESSENTIAL RESPONSIBILITIES Manages food and beverage outlets including but not limited to convenience carts, snack bar, bar/lounge areas, restaurant(s), catering and banquet facilities by ensuring that product quality and service standards are metManages all food and beverage staff by recruiting, selecting, hiring, orienting, training, assigning, scheduling, evaluating, supervising performance and carrying out disciplinary action as needed, in accordance with Century Golf policies and applicable lawsEnsures a pleasant dining experience in all outlets by collaborating with Executive Chef in the creation of menus and menu pricingControls costs of all food and beverage outlets by overseeing all purchasing of food, beverages, supplies and equipment; estimating product and personnel levels; utilizing labor scheduling tool to adjust salary and hourly schedules following demand patterns, budget and local labor laws; maintaining effective inventory and shortage controls; tracking expenses including payroll, supplies and maintenance; generating monthly inventory report, cost of sales report and other reports as requested by management; working with the General Manager to develop an annual food and beverage plan and budgetEnsures successful operation of special events, banquets and room rentals through regular communication, including but not limited to weekly meetings with the Catering Director, Executive Chef/Chef and F&B Service Manager and/or Banquet Captain where applicable.Maximizes food and beverage sales by identifying and targeting sales opportunities through marketing including promotions and special eventsMaintains customer satisfaction and employee productivity by handling customer inquiries, concerns or comments and providing solutions; acquiring feedback from customers and co-workers in order to ensure satisfaction and/or implement service improvement ideas; developing new concepts to ensure customer satisfaction and repeat businessAdheres to all safety, sanitation, food preparation, food storage and alcohol beverage control policiesEnsures department compliance with local liquor laws, and safety, health and sanitation regulations to include Food Manager Certificate, Food Handler Certificates, and Alcohol Server Certifications for all staff that may serve alcohol.Abides by and ensures proper execution of all Century Golf Standard Operating ProceduresAcknowledges, greets and thanks all members and guests.Primary duty is management, however the Food & Beverage Director may be required to fill in as bartender, server, host, etc. as neededMaintains job results by coaching, counseling and disciplining employees; monitoring and appraising job resultsCollaborates with General Manager in the delivery of staff and safety meetings, as well as the resolution of issues regarding product, equipment or personnelMaintains awareness of all course events, large parties and reservations that may affect the food and beverage operationMaintains knowledge of local competition and industry trendsImplements and supports all Century Golf initiatives and programs as requested by managementOther duties as may be assigned by management PHYSICAL AND MENTAL DEMANDS Ability to lift 20 poundsAbility to lift occasionally 50 poundsAbility to stand for long periods of timeMulti task in a fast paced environment BENEFITS Medical, Dental, and Vision Insurance401(k) with company matchEmployee DiscountsPaid Time OffGolfing Privileges$100,000-115,000 annually DOE TYPICAL WORKING CONDITIONS Conditions primarily in a Kitchen/Restaurant environment with indoor and outdoor facilities. Weather differs at times with rain, cold, heat and humidity. SPECIAL EQUIPMENT Company POS system, Credit Card Machine, Calculator, Computer, Beverage Machines including soda fountains and Coffee/Cappuccino, CO2 equipment and bar equipment. THE DESCRIPTION MAY NOT BE ALL-INCLUSIVE AND EMPLOYEES ARE EXPECTED TO PERFORM ALL OTHER DUTIES AS ASSIGNED AND DIRECTED BY MANAGEMENT. POSITION DESCRIPTIONS AND DUTIES MAY BE MODIFIED WHENEVER DEEMED APPROPRIATE BY MANAGEMENT.