Server at Thistle & Rye

Job Summary: The Food Server is responsible for creating the overall dining experience for our guests. The role will be accountable for interacting with guests, taking food & beverage orders as well as ensuring an exceptional guest experience. Key Responsibilities: • Greet guest in a positive, friendly manner and make them feel welcome upon seating. • Guide guest through all phases of their experience at the restaurant. • Consistently follow sequence of service utilizing all proper procedures standarized by management. • Rotate to other Food & Beverage outlets/venues, as necessary. • Maintain table cleanliness utilizing silent table approach. • Itemized bills correctly and efficiently secure payment. • Ensure table side food service and quality presentation. • Maintain cleanliness and stock of assigned sections, side stations, tables and POS stations. • Anticipate the guests' needs and respond appropriately with a sense of urgency. • Review identification of customers to verify they are of legal drinking age. • Maintain level of professionalism that will make guest want to return. • Exhibit proper knowledge, selling techniques of all menu items; food, non alcoholic beverages and alcoholic beverages. • Deliver food & beverages, including alcoholic options to guests. • Provide proper communication and promptly resolve guest issues. • Obtain and maintain position-specific licensing. • Work as a team, assisting all guests' needs and inquiries. • Ensure all Conrad Nashville core values as well as property and department standards are implemented and applied. • Bid farewell to guests, using guest's name when known and encourage them to return. • Other duties as assigned. Qualifications: • 3+ years of experience in a hotel, restaurant, or catering facility of similar caliber preferred. • Experience in fast paced, high volume atmosphere. • Good organizational and communication skills. • Ability to obtain & maintain full knowledge and understanding of company and • department rules and regulations, policies, and procedures. • Excellent customer service skills. • Ability to read, write & speak fluent English. • Flexible schedule is necessary which includes but not limited to days, nights, weekends, and holidays. • Position requires regular and reliable attendance. • Good team spirit. • At least 18 years of age. • Must have ServSafe and TABC license Physical Requirements: • Most work tasks are performed indoors, temperature can be very hot with or without control of environmental systems. • Must be able to stand for long periods of time • Must be able to maneuver between stations and areas efficiently and easily • Must be able to lift up to 40 lbs. • Requires manual dexterity • Must be flexible to work any day of the week, weekends, and holidays if assigned.