**Job Overview and Responsibilities**
**WHAT YOU’LL DO**
The Bellperson must complete all tasks and assignments assigned by the Manager of Guest Services, including but not limited to:
- Secure luggage from all incoming guests upon check in; obtain room key and escort guests to room.
- Place luggage in respective areas in guestrooms, i.e. on luggage rack, in closet etc.
- Assist all departing guests with luggage transport from guestroom to front entrance.
- Familiarize all guests with room amenities including temperature control unit, remote controlled television, mini bar, etc.
- Inform guests of all hotel facilities including the hours of operation of the restaurants, lounges and health club.
- Ensure prompt professional response to all guest requests for service.
- Store and retrieve luggage from bell closet as needed while regularly logging such activity.
- Deliver any miscellaneous items i.e. flowers, packages, brochures, etc. to guestrooms, banquet rooms or hotel offices as directed.
- Assist guests with directions and other information.
- Availability to work a flexible schedule including weekends, nights, evening shifts and holidays.
- Perform additional duties and assist with additional projects & assignments as needed.
**Qualifications and Requirements**
**WHAT YOU'LL NEED**
- At least one (1) or more years of experience in valet, doorperson, or bellman areas required. Preferably with previous guest services’ experience in an upscale Hotel environment.
- Demonstrated ability to work cohesively with a team.
- Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills.
- Ability to communicate effectively in the English language.
- Must be familiar with the local area.
- Ability to transport (pull, push) up to 50 lbs.
**Pay and Benefits**
$18.00 Hourly