District Manager

Overview At PGA TOUR Superstore, we’re always looking for enthusiastic, self-motivated, flexible individuals who will share our passion for helping transform our business. As one of the fastest growing specialty retailers, we’re dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates – driven by our vision to inspire people through golf and tennis. Position Summary The District Manager is responsible for the implementation and sustainability of all programs directed through store operations. Follows up on the implementation of operating programs and procedures consistent with PGATSS broad policies and objectives and ensures a high level of execution. Appraises and evaluates the results of store operations for their district regularly and systematically. Ensures process improvements are in place to enhance customer service levels while supporting organizational profit targets. Key Responsibilities: The District Manager leads their store operational activities of the organization in accordance with policies and goals established by the President/C.E.O. Oversees the execution of programs crossing over the following functions and/or business units: operations, loss prevention, labor management, store services/golf instruction, merchandising directives, new store deployment/set up, human resources, and associate training and development. Ensures company standards are uniformly met and adhered to across all stores within the assigned district with appropriate and consistent accountability. Lead, coach, develop and engage PGATSS store leadership teams with an emphasis on developing capacity in strategic analysis, identifying opportunities and developing plans and programs to achieve organizational goals. Provides guidance and feedback to General Managers based on analysis and proper execution of processes and standards, weekly payroll reporting, and partners with General Managers to achieve budgeted results and other financial criteria. Responsible for the execution of organizational procedures and controls, to promote communication and prompt information flow. Participates in the development and preparation of short-term plans and annual store sales and payroll budgets. Executes organizational direction by communicating inspiring goals to associates and following up on success delivery of programs and initiatives. Qualifications and Skills Required: Education: The knowledge, skills, and abilities typically acquired through the completion of a G.E.D. or High School diploma. BS/BA degree – preferred Experience: 5 years of experience in a leadership role and a strong track record in developing talent, implementing programs and prioritizing resources. Strong leadership with the aptitude to develop and mentor associates to grow to support organizational needs. Ability to organize multiple priorities to ensure that key processes and procedures are implemented and that resources are properly allocated to meet organizational goals. Analytic and decisive decision maker with the ability to prioritize and communicate key objectives and tactics necessary to achieve organizational goals. Background in profit and loss management and ability to identify business trends and develop strategies to address opportunities. Strong written and verbal communication skills; a persuasive and passionate communicator with excellent public speaking skills. Working Conditions and Physical Demands: The District Manager frequently travels to store locations in their market and must be able to stand for extended periods of time while visiting. Must be able to accommodate a typical retail schedule, work a flexible work week, and work nights, weekends, and holidays. PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status. Employment discrimination isn’t just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination. An associate who believes s/he is being discriminated against should report it immediately to the Human Resources department. The law and our policies prohibit retaliation against anyone for making such a report. PGA TOUR Superstore is operated by Golf & Tennis Pro Shop, Inc., a subsidiary of AMB Sports and Entertainment. Our stores are located across the US with our Store Support Center and Customer Care Center located in Roswell, GA. Our shared ambition is to be the premier golf retailer in the world, focused on growing the game and inspiring people to play their best! Our Associates deliver world-class service to our customers with unparallelled golf experiences on our putting greens, Studios, and hitting bays all with state-of-the art technology delivering game-changing opportunities at every turn. With access to award-winning product knowledge training, Associates quickly build confidence and establish meaningful connections with everyone coming through our doors. Golf’s greatest brands are in our stores offering performance, style and value – with both new and pre-owned clubs. Our amazing Services Associates can repair and regrip clubs and have customers heading out to the courses with the best advantage. Our Instructors are PGA pros and coach customers to reach their goals with equipment fitting exactly to their needs & playing styles informed by sport-leading Trackman technology. Every store features the very best in golf apparel for Men, Women, and Juniors and an unmatched collection of footwear options. For more information, visit: PGA TOUR Superstore