Golf Operations Coordinator

The Golf Operations Coordinator provides administrative and operational support for the day-to-day operationsof BrokenTee Golf Course, including the Championship Course (18 holes), Par 3 Course (9 holes), driving range and practice areas, Pro Shop, and clubhouse.This positionfocuses primarily on coordinating operational tasks and supporting programs that enhancetheguests’experience.Responsibilitiesincludeoversight ofinventory managementand tracking,coordinatingsocial media and marketingcampaigns,overseeingleague, club, and tournamentlogistics,maintainingwebsitecontent, andassistingsupervisory staffduring peak operational periods.The Golf Operations Coordinator works under the direction of the General Manager and supports the implementation of programs, events, and operational procedures.This position does not havedirectsupervisory responsibility but willassistwith operational oversight during evenings or weekends when leadership staff is not present. Provide a summary of functions/duties required by this position. Be concise, yet specific in the language. Indicate if position is grant funded (if applicable). REPORTING RELATIONSHIPS Reports to: GeneralManager Direct Reports: None ESSENTIAL DUTIES & RESPONSIBILITIES The listed examples of work are not intended to be all-inclusive. They may bemodifiedwith additions, deletions, orchangesas necessary. Operational Support: Assistsupervisory staff with the daily operational needs of the golf facility. Provide support to the Pro Shop and Outside Services operations during busy periods. Assistwith implementing established operational procedures and service standards. Support facility opening and closing tasks as assigned. Provide limited operational coverage during evenings and weekends when scheduled. Inventory Coordination: Monitor merchandise inventory levels in the Pro Shop. Overseeordering, receiving, and organizing merchandise inventory. Maintain inventory tracking records andassistwith periodic inventory counts. Maintain organized and appealing merchandise displays. Marketing and Communication Support: Maintain the golf facility’s social media platforms. Develop and schedule marketing posts promoting programs,special events, and facility amenities. Update website information,including program information, event details, andaccurategolf information. Create marketing materials and digital communications, following the City’s and Broken Tee’s branding guidelinesand templates. League, Club, and Tournament Support: Coordinate and prepare for leagues, tournaments, and club events. Maintain league schedules, registration information, and participant communications. Prepare materials such as scorecards, cart assignments, and event documentation. Provide logistical support during league and tournament play. Customer Service: Provide excellent customer service to golfers and guests. Answer questionsregardingleagues, events, facility amenities, and programs. Assistwith resolving basic customer concerns and refer complex issues to supervisory staff. Administrative Support: Maintainrecords related to leagues, tournaments, inventory, and marketing initiatives. Maintainoperational documentation and data tracking. Support special projects and initiatives assigned by the General Manager EDUCATION Associate’s degreein Recreation or Business Management, Sports Management, Marketing, or related field An equivalent combination of education, training,and relevant job experience may be substituted. RELATED WORK EXPERIENCE Two(2) yearsof experience in golf operations, recreation, hospitality, retail, or event coordination preferred. Experience with social media or marketing tools is desirable. Knowledge of golf operations is helpful but notrequired. An equivalent combination of education, training,and relevant job experience may be substituted. LICENSES, REGISTRATIONS, or CERTIFICATIONS Certifications and/or Licensures: CPR, 1stAid,and AED. Must be obtained within anagreed-uponamount of time andmaintained. Required Driver’s License: Valid Colorado driver’s license and a clear or acceptable MVR. KNOWLEDGE, SKILLS & ABILITIES Working Knowledge of: Computer software programs, applications, devices, and peripherals Inventory management General Knowledge of: Guest service standard Skills and Abilities Ability to organize and coordinate multiple operationatasks.Strong customer service and communication skills. General knowledge of social media platforms and digital communication tools. Ability to work collaboratively with supervisors and part-time staff. Ability to follow established procedures and support operational goals. Basicproficiencywith Microsoft Office and point-of-sale and golf management systems. PHYSICAL EXERTION Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. WORKING CONDITIONS Work is performed both indoors and outdoors depending on operational needs. Position requires standing, walking, and occasional lifting of merchandise and equipment. Schedule will include weekends, early mornings, evenings, and holidays based on facility needs. Encounters with hazardous conditions (including electrical currents, heavy equipment, fumes, bodily fluids, extreme temperatures, threatening behaviors, inadequate lighting, restricted movement, or intense noise) is: Limited (less than 1% of Time) Seldom (10%-25% of Time) Frequent (greater than 50% of Time) Infrequent (1-10% of Time) Moderate (26%-50% of Time) SALARY RANGE $52,443 - $78,665/Annual Pay Rate BENEFITS The City of Englewood offers a comprehensive benefits package including but not limited to: Medical, Dental, and Vision Plans Retirement Plans Paid Time Off 12 Paid Holidays More information about our benefits can be found here APPLICATION DEADLINE Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.