Children's Ski & Snowboard School, Otters & Bears (3-6 YO) Supervisor
TSG Ski & Golf · Estes Park, CO
Posted 1 day ago
External listing
About the Role
Overview We are seeking an enthusiastic individual who wants to work with children in a fast-paced and interactive environment. The ideal person has a background working with young children (3-6 years old) and is an experienced leader. As a part of the leadership team, you will support a staff of indoor attendants and instructors. You will also be directly involved in our primary business of introducing children to skiing/snowboarding for their first time.
Skills including; communication, organization, problem solving, and the ability to multitask while interacting with employees and guests of Ski + Snowboard School are must-have skills.
Full Time
Seasonal 5 days/week Approximate Work Dates: 11/16/26 through 04/07/27 Daily Responsibilities Work with the Children's Manager to supervise instructors, Indoor Attendants, Chef, and Snow Camp Instructors. Facilitate/attend appropriate instructor line-ups and morning meetings. Assign classes to instructors using ProCard and duties to indoor attendants.
Greet children and parents and facilitate the check-in process. Ensure each child is signed in and out. Provide a welcoming and safe environment for our youngest guests. Uses PSIA/AASI methods to explain and demonstrate skiing/snowboarding. Supports instruction and care for children including: dressing, using the bathroom, ski related games, activities, entertaining children, interfacing with instructors, supervisors, children and parents. Ensure timely departure and return of classes.
Administrative tasks such as: answering email, ensuring pay is accurate, scheduling, ordering necessary supplies, etc. Communicate with instructors and indoor support staff weekly, daily, hourly, and minute to minute. Address all staff, guest, and parent issues with compassion and professionalism. Explain and enforce safety protocols, rules, and regulations. Oversee and organize all Children's Center food orders and daily menu planning in partnership with the Chef.
Review & track spending year over year, catalog, and submit all food order invoices for payment. Report lunch numbers to CSS Chef and all other established outlets. Assists in Ski School Rentals, Kitchen, and/or Snow Camp as needed.
Assist with auditing and approving indoor staff wages, assuring pay is accurately updated on a daily basis. Observe instructors and indoor staff to identify exceptional work performance as well as areas to improve to ensure the highest level of guest service. Deliver timely feedback.
Complete mid-season and end-of-season reviews for employees. Attend all appropriate departmental and company-wide meetings. Provide a guest experience that exceeds the guest's expectations. Demonstrate and maintain risk management for employees and guests. Respond to incidents and accidents professionally and quickly. Complete necessary paperwork. Contact parents and arrange for child pick-up if they are not acclimating to ski school environment.
Qualifications
Passion for working with young children (3-6 years old). Ability to take direction and work independently. Must be authorized to work in the USA. We are not sponsoring work visas at this time. Strong communication skills; in-person, telephone, and text/email.
Works well with others; guests, instructors, supervisors, managers, directors, and other resort employees. Ability to handle fast paced environment; multi-task. Strong focus on safety and good decision making.
PSIA/AASI certification is required. Leadership experience is prioritized. Must be able to commit to 5 days/week throughout the entire season including busy holiday weeks/weekends. Must be willing to work in inclement weather in a physical work environment.
High school diploma preferred.
Benefits
Employee Season Ski Pass Dependent Season Pass 10 $75 Friends and Family Lift Tickets (Not for Resale) Issued Uniform to wear while working. Access to Free Continuing Education Reimbursement for PSIA/AASI Certification Exam Fees Accrued Paid Sick Leave Discounted Meals Discounted Employee Shuttles Real Deal Lift Tickets that give access to Free Skiing at many Colorado Resorts $50 Lift Tickets at Vail Resort-owned ski areas Discounted Ski + Snowboard School for friends and family (subject to availability) Discounted lodging (subject to availability) Discounts at the resort's retail outlets Pay $2,240-$2,400 Bi-Weekly – Salary (Dependent on Experience)