Golf Pro Shop Attendant

• This position is eligible for gratuity and commission * POSITION SUMMARY: As a Golf Pro Shop Attendant at Nemacolin, you will be responsible for answering incoming phone calls in the Pro Shop, greeting guests and answering questions that they may have, and assisting with duties in the sales within the Pro Shop. ESSENTIAL FUNCTIONS: (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.) • Ability to answer all incoming calls with the proper phone greeting, answer any questions, and reserve tee times using Host software. • Maintain knowledge of available merchandise, golf course conditions, rates, and hours of operation for each outlet. • Communicate with golf outside staff and turfgrass staff professionally and clearly using a two-way handheld radio. • Communicate effectively with all other departments throughout the resort. • Maintain cleanliness in the Golf Shop. Daily vacuuming, folding apparel, and organizing displays. • Accurately charge each individual on the tee sheet for golf green fees and retail through Agilysys POS. • Other job duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: • High School diploma or equivalent is required. • College degree preferred. • Must be friendly, outgoing, responsible, and must possess excellent communication skills. • Ability to stand/sit up to 8 hours at a time. • Experience in retail is preferred, not required to be in golf. • PGA affiliation is a plus. • Must be able to speak the English language fluently. • Valid driver’s license. • Ability to learn HOST and Infogenesis systems. • Ability to speak professionally to guests, around guests and likewise with all departments at the resort. • Able to be culturally sensitive and effective in a multicultural setting. • Must be able to work a variety of shifts and hours – including holidays, weekends, evenings, etc. These skills and abilities are typically acquired through the completion of a high school diploma or equivalent, as well as previous experience in a retail setting. This job description cannot possibly include a complete comprehensive listing of all the activities, duties or responsibilities that may be require by the organization and/or members of management. It reflects management’s assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required. Begin a Meaningful Career at Nemacolin At Nemacolin resort in Pennsylvania’s Laurel Highlands, foundational roles form the heart of the guest experience and the beginning of many long-term careers. Each day brings the opportunity to learn new skills, build confidence, and contribute to a team that values hard work, kindness, and pride in service. Whether entering hospitality for the first time or continuing a professional journey, the environment encourages growth, connection, and steady advancement. Associate team members from a wide range of experiences come together to create something exceptional, supported by leaders who provide guidance, recognition, and encouragement along the way. Many leaders within the resort began in hourly roles, building successful careers through dedication, mentorship, and continuous learning. Growth & Development • Paid training and structured onboarding • Hands-on learning and cross-department opportunities • Clear pathways for advancement and internal promotion • Recognition through individual and team honors Benefits & Everyday Perks • Competitive hourly wages and attractive 401(k) program • Medical, dental, and vision coverage for eligible associates • Paid time off and holiday compensation • Discounted associate meals and uniform services • Savings across resort dining, retail, spa, and activities • Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community A role at Nemacolin opens the door to skill-building, meaningful relationships, and a future shaped through experience and opportunity. Bring your passion. Grow your career. Create Real Life Magic. About Nemacolin A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania’s Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience. Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration. Across the resort, Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional. Visit Nemacolin.com to step inside the story, explore the experiences, and discover what draws people to Nemacolin. Then, imagine where this opportunity could take you as part of your own remarkable journey. (Keywords: Golf, Morgantown, Pennsylvania, Uniontown, Farmington, Confluence, Markleysburg, Pittsburgh, Lemont Furnace, Mount Pleasant, Washington, Greene County, Westmoreland, Fayette, Hotel, Hospitality, resort, Lodge, lodging, Assistant, personal, customer service, jobs near me, Bruceton Mills, Kingwood, Terra Alta)