Food & Beverage Supervisor, Golf Club

About IMG Academy IMG Academy is the world’s leading sports education brand, providing a holistic education model that empowers student-athletes to win their future while preparing them for college and for life. IMG Academy has been nationally recognized by organizations including Sports Business Journal, USA Today, and the Best and Brightest Companies to Work For for its workplace culture, innovation, and commitment to developing people both on and off the field.

IMG Academy provides growth opportunities for student-athletes and partners through an innovative suite of on-campus and online experiences:

Boarding school and camps, delivered on a state-of-the-art campus in Bradenton, Florida Online coaching through IMG Academy+, focused on personal development through the lens of sport and performance Online college recruiting through NCSA College Recruiting and SportsRecruits, providing industry-leading recruiting education, tools, and access to a network of more than 40,000 college coaches for student-athletes, families, club coaches, and event operators Elevate by IMG Academy, a performance and personal development solution that delivers mindset, leadership, and wellbeing programming to schools, colleges, and organizations through a combination of digital content and immersive experiences

Job Title: Food & Beverage Supervisor Department: Food & Beverage, IMG Academy Golf Club Position Summary: The Food & Beverage (F&B) Supervisor is responsible for assisting the F&B Manager and Golf Club leadership team in the facilitation and execution of banquet events, catering services, and supervision of current and future restaurant outlets. This position handles BEO creation, staff communication for catered events and works closely with the client in ensuring their event exceeds expectations. The F&B Supervisor will also assist in other areas of the department such as supervising the restaurant outlets as needed.

Key Responsibilities

Communicate with clients to understand banquet event requirements, preferences and expectations

Handle client inquiries promptly and professionally, providing solutions and recommendations

Develop and draft Banquet Event Orders (BEOs) for all banquet events and functions

Plan weekly BEO meetings to ensure all staff are knowledgeable about upcoming events

Collaborate with the sales team, F&B Manager and Executive Chef to ensure seamless event execution

Plan, organize and direct banquet staff to ensure the highest degree of guest satisfaction

Maintain effective communication with guests and internal partners to ensure expectations are met

Assist in supervising the restaurant service staff and ensuring service standards as needed

Assist leadership in monitoring and managing event budgets

Identify new opportunities and effective strategies to increase business

Responsible for controlling costs while delivering excellent service and events

Host prospective clients on site to learn about our Golf Club programs, amenities and menus

Oversee the setup and preparation of banquet spaces and oversight on event day(s)

Maintain the cleanliness of banquet facilities and adherence to safety and sanitation standards

Maintain a high level of understanding of programs at the Golf Club and IMG Academy

Assist in the day-to-day business-related activities of the Golf Club as needed

Other duties as assigned

Qualifications

1+ year of related experience at a supervisory level or equivalent

Thorough knowledge of food and beverage areas with emphasis on service standards and employee training

Experience managing staff and customer expectations

Ability to perform under pressure

Strong passion and knowledge for culinary excellence and customer service

Excellent customer service attitude and willingness to go the extra mile

Highly organized with the ability to multi-task in a fast-paced environment

Superior work ethic with the desire to work collaboratively with colleagues

Excellent written and oral communication skills

Physical Demands and Work Environment

Ability to lift, carry, move, push and pull equipment or boxes up to 40lbs

Ability to stand and walk for duration of shift

Frequent lifting and carrying trays of food and drinks

Ability to work all shifts, including weekends, evenings, and holidays

Background Requirements:

Requires a background check upon offer

Requires a pre-employment drug screen upon offer

Background Requirements:

Requires a background check upon offer Requires a drug test upon offer

This position requires a Florida Level 2 Background Screening. Learn more about the screening process and requirements by visiting the Florida Care Provider Background Screening Education & Awareness website: https://info.flclearinghouse.com.

Benefits: As a full-time member of our team, you will enjoy a comprehensive offering listed below. Connect with your talent acquisition specialist to learn more about benefits for our part-time and seasonal/temporary roles.

Comprehensive Medical, Dental and Vision Flexible Spending Account and Health Savings Account options 401k with an Employer Match Short Term and Long Term Disability Group and Supplemental Life & AD&D Gym Discount Program Pet Insurance Wellbeing Program and more!

Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Get to know us better:

www.imgacademy.com

www.imgacademy.com/careers

IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.