Golf Merchandiser

GOLF MERCHANDISER Department: Golf Reports To: Head Golf Professional Employment Status: Full-Time, Hourly FLSA Status: Non-Exempt Compensation: Competitive base compensation plus performance-based incentive opportunity Position Summary The Golf Merchandiser is responsible for the overall success of the Golf Shop merchandise operation while maintaining exceptional service to Spring Run Golf Club members and guests. This position plans, purchases, coordinates, displays, promotes, and manages golf merchandise offered for sale while maintaining accurate inventory controls and product documentation. The Golf Merchandiser works to maximize sales and profitability through strategic purchasing, effective merchandising, analysis of sales trends, inventory management, and strong vendor relationships. The individual in this position must demonstrate excellent organization, professionalism, customer service, and a strong understanding of golf merchandising and the game of golf. Essential Duties And Responsibilities Merchandise Planning & Purchasing Oversee the Golf Shop merchandising function in support of the overall Golf Operation. Develop buying plans and coordinate all golf merchandise purchasing. Maintain appropriate merchandise levels based on season, demand, and sales trends. Present a diverse and desirable selection of golf apparel, accessories, and related merchandise. Purchase merchandise, supplies, fixtures, and staff uniforms as appropriate. Develop and maintain open-to-buy plans within established budgetary guidelines. Attend approved merchandise buying shows, conferences, and industry events within budget parameters. Inventory & Financial Management Maintain complete product documentation from purchase through sale, including purchase orders, receiving records, invoice validation, inventory records, and special-order documentation. Conduct accurate and timely physical inventory counts. Monitor inventory and Club assets to minimize loss. Establish pricing for inventory and special-order merchandise while considering competitive pricing and appropriate profit margins. Analyze merchandise sales and trends and adjust purchasing and merchandising strategies accordingly. Develop strategies designed to maximize financial performance, sales, and profitability. Golf Shop Operations & Member Service Assist the Head Golf Professional with Golf Shop operations as needed. Maintain an attractive, organized, and professional appearance throughout the Golf Shop. Provide exceptional customer service to members and guests. Assist members with merchandise selections, purchases, and special orders. Answer telephone calls in a courteous and professional manner. Maintain and promote a positive and professional image of Spring Run Golf Club. Vendor Relations Develop and maintain productive partnerships with merchandise vendors. Negotiate effectively with vendors regarding merchandise, pricing, purchasing, and product availability. Stay current with golf apparel, equipment, retail, and merchandising trends. Attend conferences, workshops, meetings, trade shows, and educational opportunities to remain current with industry trends. Team Leadership & Collaboration Train, motivate, and develop Golf Shop sales staff to provide effective sales and exceptional member service. Serve as a positive role model by demonstrating the professionalism, work ethic, integrity, and service standards expected of Spring Run employees. Work collaboratively with the Head Golf Professional and Golf Department team. Support additional Golf Shop and Golf Department projects and responsibilities as assigned. Qualifications Education & Experience Bachelor's degree preferred; equivalent combination of education and relevant experience will be considered. Previous experience in golf merchandising, retail buying, golf shop operations, or a related field strongly preferred. Fundamental knowledge of golf merchandising and the game of golf. Experience working within a private club, golf club, hospitality, or member-service environment preferred. Experience with merchandise purchasing, inventory management, sales analysis, and vendor relationships preferred. Skills & Competencies Exceptional member and customer service skills. Strong organizational, planning, and prioritization abilities. Self-motivated with the ability to independently manage multiple responsibilities. Strong sales, merchandising, and promotional mindset. Professional written and verbal communication skills. Ability to analyze sales trends and adjust purchasing and inventory strategies accordingly. Strong attention to detail and accuracy. Ability to build and maintain positive relationships with members, vendors, and fellow employees. Professional appearance and demeanor. Demonstrates honesty, integrity, and a positive work ethic. Proficient with Microsoft Word and Excel. Experience with NorthStar Technologies Inventory Software preferred. Physical Requirements Prolonged periods of standing, walking, and working within a retail environment. Ability to lift, move, unpack, and display merchandise and inventory. Ability to bend, reach, climb, and perform activities associated with stocking and maintaining merchandise displays. Ability to lift up to 20 lbs occasionally. Compensation & Benefits Spring Run offers a comprehensive benefits package that supports the health, well-being, and long-term success of our employees. Insurance & Financial Benefits Health Insurance (Medical, Dental & Vision) after 60 days. Six paid holidays & Paid Birthday Off. Club-sponsored retirement plan eligibility (401k/IRA). Short-Term Disability & Life Insurance. Lifestyle & Workplace Benefits PGA Merchandise Show allowance. Continuing Education allowance. Clothing allowance. Bonus incentive of 2.5% of gross sales. Employee meals during shifts. Golf merchandise discounts. Access to employee wellness programs. Supportive, friendly work culture with professional development opportunities. TOOLS, EQUIPMENT & SOFTWARE USED Desktop computer, telephone, point-of-sale and standard Golf Shop equipment. NorthStar Technologies Inventory Software. Microsoft Word and Excel. Golf merchandise ordering, inventory, receiving, and sales systems as applicable. Pre-employment Requirements Spring Run Golf Club is a Drug-Free Workplace and participates in E-Verify to confirm work authorization. All offers of employment are contingent upon: Passing a pre-employment drug test within 2 days of receiving the authorization form. Completing a criminal background check. Providing acceptable identification for I-9 verification (Driver's License/ID + Social Security Card/Birth Certificate, or a U.S. Passport, Permanent Resident Card, or Employment Authorization Document). Supplying emergency contact, medical, and employment history information. DISCLAIMER This job description is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not an exhaustive list of all duties, responsibilities, or qualifications required. Management reserves the right to add, remove, or modify duties at any time.