Meadows Head Golf Professional

Overview Join one of \"Oregon's Best Companies to Work For\" and lead the team of the iconic Meadows Course in the heart of Sunriver Resort's great meadow! Become an integral part of a genuine culture and enjoy the many benefits that come with the role, which include but are not limited to: 28 days of PTO in your first year, a robust health insurance package, 401k with company match, and recreation, food & beverage, and lodging perks! The Meadows Head Golf Professional is responsible for providing and maintaining an exceptional Sunriver Resort experience for all members and resort guests. He/She/They will play an integral role in membership development and retention, as well as ensuring the financial profitability of the Meadows Golf Course. The Head Golf Professional will always conduct themselves in a manner which supports the Core Values of Sunriver Resort: Trust, Open & Honest Communication, and Commitment. He/She/They shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Sunriver Resort Culture as well as promoting Sunriver Resort as both the Destination and Employer of Choice! Responsibilities Creates and maintains an exceptional golf and social experience for Sunriver Golf Club Members and Resort Guests Manage all functions of the Meadows Golf Shop and operations Operates and maintains a reputable pro shop and practice range In partnership with the VP of Operations, provides leadership for all golf tournaments and events, while working closely with event coordinators and management team Coordinate and execute all Member events planned by Club Management Responsible for increasing Member retention by fostering relationships between Members, increasing Member participation and increasing revenues per Member Accurately answer any Member questions regarding their Membership Account Pay all invoices in a timely and accurate manner Monitor time punches in UKG, ensuring accurate payroll for Meadows Golf staff Supervises the proper charging of green fees and season privilege fees Provides competent golf instructions for all groups and levels of players Manages Rental program, ensuring proper maintenance of equipment Supervises the operation of the handicap system Effectively coordinates golf tournaments Supervises the performance, attendance, attitudes, appearance and conduct of golf maintenance staff Maintains a professional image for self and team in keeping with the high standards of a first class resort Maintains a strong morale and spirit throughout team Finish Responsible for reinforcement of department and company standards through training Completes all proper new hire and termination paperwork Recommends discipline and/or termination when appropriate Works with HR to recruit and hire staff Manages timely completion of performance reviews Prepares operating and capital budgets for the Meadows golf course and ensures operation within those guidelines Utilizes labor management tools to schedule and control labor costs Maintains safe and pleasant work environment Prepares and conducts staff meetings as required Responsible for equipment purchase, storage, inventory and maintenance Maintains strong knowledge of hospitality trends, focusing on golf Complies with all Sunriver Resort’s policies, procedures and safety regulations Maintains a strong knowledge of emergency procedures Instills a calm, organized approach in all stressful situations Attends appropriate resort, division and department meetings Responsible for the achievement of department goals and objectives Provides general resort information for guests Offers warm and sincere welcome/farewell for all guests including use of guest name when possible & good eye contact with each guest Interacts with resort staff in a professional manner, assisting other departments when necessary Always maintains a professional demeanor and attitude Communicates all pertinent information to the Meadows teams Maintains a professional appearance. Follows all Sunriver Resort dress code standards Remains alert, courteous and helpful to the guests and colleagues at all times Performs other duties as assigned Qualifications High school education or equivalent required Four year degree in Business Administration /Marketing & Professional Golf Management preferred PGA Class A member in good standing required Strong knowledge of the game of golf required Ability to play golf at a reasonable level required Prior high-end private golf club experience preferred At least two years management experience preferred Must have a valid drivers license and meet company driving standards