Resort Director of Engineering

COMPANY OVERVIEW

At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike.

If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here. Please visit to learn more about our existing hotels, other exciting job opportunities and our company.

POSITION PROFILE

The Resort Director of Engineering & Facilities is responsible for the strategic leadership, administration, maintenance, safety, and preservation of all resort-owned facilities, infrastructure, building systems, and engineering operations across the McLemore resort campus.

This position is responsible for protecting and enhancing the resort's physical assets while ensuring facilities are safe, reliable, efficient, exceptionally maintained, and consistently aligned with the standards of a luxury destination resort.

Reporting to the Cloudland General Manager and serving as a key member of the resort leadership team, the Resort Director of Engineering & Facilities provides oversight of maintenance operations, capital planning, utility management, risk mitigation, regulatory compliance, contractor management, and engineering team development across a diverse portfolio of hospitality, residential, food & beverage, and resort amenity assets.

The Director partners closely with resort leadership and department heads to maintain asset quality, minimize operational disruptions, control operating costs, anticipate future capital requirements, and ensure the physical condition of the resort consistently supports an exceptional guest and owner experience.

McLemore is a mid-sized luxury golf resort featuring a full‑service hotel, private and rental residences, restaurants and food & beverage outlets, spa and wellness facilities, retail operations, event facilities and other resort amenities. This position oversees all engineering and facilities functions throughout the resort campus while specifically excluding golf course maintenance, agronomy operations, and golf irrigation systems.

ESSENTIAL RESPONSIBILITIES

Leadership & Team Development

Lead, develop, coach, and manage engineering and facilities personnel across the resort.Establish departmental objectives, service standards, performance expectations, and accountability measures.Recruit, train, schedule, mentor, and evaluate engineering and facilities team members.Develop succession planning and technical training to strengthen departmental capabilities.Foster a culture of safety, accountability, professionalism, responsiveness, hospitality, and continuous improvement.Establish staffing and coverage plans sufficient to support resort operations, residences, restaurants, amenities, events, and emergency needs.Maintain a visible leadership presence throughout the resort and develop strong working relationships with operational leaders.Engineering & Facilities Operations

Direct all preventive maintenance, predictive maintenance, repairs, and engineering operations throughout the resort.Ensure reliable and efficient operation of HVAC, electrical, plumbing, mechanical, structural, fire protection, life‑safety, building automation, communications, and other facility systems.Maintain buildings, roads and non‑golf resort infrastructure, exterior lighting, drainage, utilities, support facilities, residential assets, and other property components within the department's assigned scope.Develop and maintain comprehensive preventive‑maintenance programs for all major equipment and building systems.Oversee the resort's computerized maintenance management system and ensure work orders are appropriately prioritized, assigned, documented, and completed.Establish response and completion standards for emergency, urgent, guest‑impacting, and routine maintenance requests.Analyze work‑order history, equipment failures, and recurring maintenance issues to identify root causes and implement permanent solutions.Prioritize and deploy resources effectively to address emergencies and operational or guest‑impacting conditions.Coordinate departmental coverage and on‑call response appr