Head Golf Professional

About the position Capital Canyon Club, located in Prescott, AZ, is pleased to announce an excellent career opportunity for a full-time Head Golf Professional! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management. The role encompasses comprehensive management of golf operations, retail, player development, golf administration, and business/financial aspects, requiring close collaboration with other department heads. Responsibilities Oversee the reservation system, starting, monitoring, and pace of playTrack and verify all players and guests, green fees, golf cars, club care, lockers, handicap fees, and other charges necessary, and facilitate accurate accounting and recordkeepingOversee golf car fleet while ensuring proper maintenance and recordkeepingDevelop and manage an innovative tournament program, group outings, and leagues that service all customer segmentsOversee the operations of a well-managed practice facilityProvide professional club repair and club fitting servicesEnsure the proper storage, safety, and cleaning of golf equipmentPlay golf with a variety of members and/or guests as time permitsAdminister the Rules of Golf and educate staffPromote and provide Rules of Golf clinics to the membershipDevelop, maintain, update, and utilize customer databaseOversee retail merchandise concession in step with the mission of the golf operation and facilityMaintain a profitable golf merchandising operationOversee development of buying plans and all golf related purchasingSupervise physical inventories, present a diverse and desirable array of golf equipment, apparel, accessoriesAssist in the development of necessary systems utilizing POS to safeguard inventories and cashEstablish accurate recordkeeping policies and proceduresSupervise and train all golf shop staff to maximize sales opportunitiesEnsure customer database includes and tracks important dates, spending, sizes, preferencesMaintain and attractive and orderly appearance in and around the golf shopConduct accurate and timely inventory countsDevelop, provide, and oversee an enhanced golf instruction program offering individual and group clinics for all levelsEnsure that the services of a well trained staff of professional instructors are available where requiredDevelop and oversee player development programsUtilize PGA of America player development tools, resources, and materialsFocus on programs for women, families, seniors, and juniorsUtilize the resources of PGA programs such as Get Golf Ready, PGA Sports Academy, and othersAssist with the training of the full facility staff in regard to player development and encourage their participationWork with employer to develop Player Development marketingRecruit, hire, train, motivate, and supervise all golf department staff and maintain accurate payroll recordsEnsure evaluations and annual reviews are completed and recorded for all applicable staffAttend staff meetings as scheduled by management and schedule staff meetings with golf operations personnelUpdate and maintain golf shop policies and procedures and job descriptions and ensure they are adhered to and posted in the proper areasMaintain safety standards and safety equipment within OSHA requirementsAssist in the publications of newsletters, informational, and promotional materialsParticipate in and compile comparison information using PGA PerformanceTrak to properly position the facility in the marketplaceOversee the administration of the golf handicap programWork closely with and provide guidance and consultation with all golf committeesAttend applicable committee meetings and board, management, and staff meetings when requestedAdhere to, enforce, and implement policies and procedures of the facilitySetup regular written communication with supervisor to include facility, programming, staff and customer updatesResponsible for the financial and operational performance of the golf shop operations and golf servicesEnsure all financial goals and objectives are being achievedAssist in the development and preparation of budgets, including forecasting and review of all golf operations revenues and expenses on a daily, weekly, monthly, and annual basisEnsure systems controls are in place to safeguard assets, revenues, and resourcesIn keeping with facility goals, utilize yield management techniques to maximize course usageWork closely with all department heads to achieve the goals and objectives of the facilityMaintain a close working relationship with the Golf Course Superintendent and provide advice on course playability and tournament set upAssist the Membership Sales Director in the promotion of new member leads and provide a supporting role in assisting with prospective members and orientation of new membersCoordinate plans with the Food and Beverage Manager for food and beverage needs for all golf functionsRequirements Maintain PGA of America membership in good standing in an active classificationActively pursue PGA membership (if a PGA Apprentice) in a timely manner through the PGA Professional Golf Management (PGA PGM) programFundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operationsFundamental supervisory practices and principlesAct as a role model for all employees by demonstrating the behavior and work ethic expected of all employeesStrong organizational, planning and prioritization skillsSelf-motivated with desire to promote and marketService and customer focused attitudeExperienced in written and and oral business communicationsRemain up-to-date on customer relationship management tactics and strategiesUtilize the resources of PGA player development programs such as Get Golf Ready, PGA Sports Academy, Tee it Forward and othersExperienced computer user including; Microsoft Word and ExcelProficient in other applications, i.e. email, internet, tournament and databaseMaintain and promote a positive professional image within the communityAttend conferences, workshops, meetings, and trade shows to keep abreast of marketing and business trendsMaintain a credible golf game and remain current on teaching innovations