Director of eCommerce & Wholesale Operations

Company Description Breezy Golf is a premium golf and lifestyle apparel brand focused on creating memorable experiences on and off the course. The company designs high-quality apparel and innovative products that perform during a round of golf while fitting effortlessly into everyday life. Inspired by the personalities and culture of Bob Does Sports, Breezy Golf aims to make golf more approachable and enjoyable for players of all skill levels. With a strong community-first approach, the brand encourages connection, fun, and confidence for every golfer. Breezy Golf’s mission is to help golfers look good, feel good, and truly “Have a Day.” Role Description Breezy Golf is seeking a Director of eCommerce & Wholesale Operations to oversee the end-to-end flow of inventory, orders, fulfillment, and reporting across our rapidly growing direct-to-consumer and wholesale business. This individual will play a critical role in ensuring operational excellence while delivering an exceptional customer experience across every sales channel. Working closely with leadership, finance, apparel, wholesale partners, and third-party logistics providers, you'll build scalable operational systems, optimize workflows, and help support the continued growth of one of golf's fastest-growing lifestyle brands. Key Responsibilities: Wholesale Operations Manage the complete lifecycle of wholesale purchase orders from receipt through fulfillment. Ensure retailer routing guides, compliance requirements, and shipping standards are met. Oversee purchase order documentation, shipment scheduling, and operational accuracy. Serve as the primary operational contact for wholesale partners. eCommerce & Fulfillment Oversee daily Shopify and direct-to-consumer order operations. Partner with third-party logistics providers to ensure timely and accurate fulfillment. Resolve operational issues related to inventory, shipping, and customer experience. Monitor fulfillment performance and service-level agreements. Reporting & Analytics Deliver weekly operational reporting across wholesale and eCommerce. Track key performance metrics including shipments, inventory, sell-through, replenishment, and fulfillment performance. Maintain accurate product and inventory data across Shopify, B2B platforms, and internal systems. Support monthly reporting and operational planning with actionable insights. Process Improvement Develop scalable operational workflows as the business continues to grow. Create and maintain standard operating procedures across fulfillment and wholesale operations. Identify opportunities to improve efficiency, communication, and system integrations. Collaborate cross-functionally to solve operational challenges before they impact customers. Qualifications 8+ years of experience in eCommerce operations, wholesale operations, supply chain, logistics, or inventory management. Experience managing both direct-to-consumer and wholesale businesses. Strong knowledge of Shopify, order management systems, and inventory platforms. Experience working with third-party logistics providers and fulfillment partners. Excellent analytical, organizational, and project management skills. Strong communication skills with the ability to collaborate across multiple teams. A proactive mindset with a passion for building efficient systems in a fast-growing environment. An appreciation for golf, lifestyle brands, and creating exceptional customer experiences is a plus. Bachelor’s degree in Business, Marketing, Operations, or a related field, or equivalent practical experience.