Golf Shop Assistant

Reports To: Head Golf Professional Classification: Non-Exempt (Hourly) Status: Part-Time | Seasonal (April 15 - November 30) Schedule: 16-24 hours per week (we are open every day except Tuesdays, schedule will include weekend day(s) and possible holidays) Position Overview We are seeking a polished, energetic, and service-oriented Golf Shop Assistant to join our team for the golf season. This individual plays a key role in creating an exceptional member and guest experience - from the first phone call to the final purchase. The ideal candidate is personable, organized, detail-oriented, and comfortable in a fast-paced retail and hospitality environment. This position combines retail merchandising, front-desk operations, and member service in a dynamic golf setting. Key Responsibilities Member & Guest Experience Greet members and guests warmly and professionally upon arrival.Check in golfers accurately and efficiently prior to play.Answer phones and schedule tee times in a friendly and knowledgeable manner.Communicate club rules, policies, and course information clearly and confidently.Provide exceptional customer service and anticipate member needs.Retail & Merchandising Assist with merchandising displays to maximize product visibility and sales.Maintain attractive and organized sales floors, fixtures, and showcases.Assist with receiving, tagging, pricing, and displaying new merchandise.Monitor inventory levels and assist with weekly counts to maintain proper stock levels.Develop product knowledge and confidently recommend merchandise to members and guests.Point of Sale & Financial Accuracy Accurately operate the point-of-sale (POS) system.Process member charges and credit card transactions according to club procedures.Collect green fees, cart fees, and other applicable charges.Assist with daily opening and closing procedures of the golf shop.Shop Presentation & Organization Maintain a clean, polished, and welcoming shop environment.Assist with light cleaning and organization of retail and storage areas.Ensure displays are refreshed and rotated throughout the season.Qualifications Previous retail, hospitality, or customer service experience preferred.Knowledge of golf (rules, terminology, pace of play, basic etiquette) strongly preferred.Strong communication and interpersonal skills.Professional appearance and demeanor.Comfortable handling financial transactions accurately.Ability to multitask and remain composed during busy periods.Reliable, punctual, and team oriented.Physical Requirements Ability to stand for extended periods.Ability to lift and move merchandise (up to 30 lbs).Ability to work in a seasonal golf environment with varying activity levels.Why Join Our Team? Positive and professional golf environment.Opportunity to gain experience in golf operations and retail merchandising.Flexible seasonal schedule.Great opportunity for someone passionate about golf, fashion, or hospitality. About the Company: Kings Creek Country Club