1st Assistant Golf Professional

The Club at Berry Creek is looking for an experienced 1st Assistant Golf Professional to join a dynamic team. POSITION DESCRIPTION SUMMARY The 1st Assistant Golf Professional is responsible for promoting the game of golf through leadership and an operational structure that provides a “first class” environment for our guests. ESSENTIAL FUNCTIONS AND ACCOUNTABILITIES Club Management Assists the Director of Golf Ops with all Golf Shop, Outside Guest Services, Driving Range, and Cart Maintenance staffProvide a personable and professional golf environment that is highly focused on providing superior customer service at all timesWork with assistant professionals to develop golf programs and services that foster a passion for golf, good sportsmanship, and commitment to our Club. Golf Shop Operations Acts as Administrator for the Golf Shop POS SystemEnsure to provide the appropriate training to the staffCover shift at Pro Shop as neededCoordinates activities of the Golf Shop personnel to assist in merchandise sales, tagging, and stockingWorks with Assistant Golf Professionals to ensure the tee sheet is managed properlyHandle and resolve customer complaints or issues when arises Merchandising Works with the Merchandiser to assure the Golf Shop is well stocked with the appropriate amount of inventory.Assists the Merchandiser in the scheduling and processing of the quarterly physical inventory.This job description is not a complete list of specific duties, nor restricts management’s right to assign or reassign duties and responsibilities to this job at any timeSkills Professional and effective verbal and written communication skills required. Must be able to adapt communication style to suit different audienceEffective facilitation skills to facilitate a presentationMust have strong interpersonal skillsMust be able to work under pressure in a fast paced environmentMust be able to work with the diverse working environment such as age, cultures, languages, and gendersMust have strong customer service skill. Previous experience in resolving customer complaints is highly desirable SOCIAL SKILLS Must demonstrate a positive attitude at all timesMust provide outstanding customer service to all internal and external customers CERTIFICATIONS/LICENSES Must have a valid Driver’s LicenseMust have good standing PGA Certification Working Conditions Must be able to work a flexible schedule including day, evening, weekdays, weekends and holiday based on the business needsMust be able to both indoors with A/C and outdoorsGeneral Office Equipment: printers, copiers, facsimile, laminating machine, shredders, PC (Windows, Microsoft Office suite)Golf Operation Equipment: Golf Carts, POS system, Cashier, GPS systems, Ball PickersMust be able to stand, sit, bend, stretch, pull, and lift up to 50 lbs. EDUCATION AND/OR EXPERIENCE Must have at least three (3) years of head golf professional experience or an Assistant that has been working under a head golf professional for a minimum three (3) yearsHigh School Diploma or GED preferred REPORTING RELATIONSHIPS Directly To: Director of Golf Operations/ General Manager & Assistant General ManagerSupervises: Assistant Golf Professionals, Outside Staff, Merchandise Manager, Shop Staff EQUAL EMPLOYMENT OPPORTUNITY The club is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, ancestry, sex, gender identity or expression, sexual orientation, age, disability, genetic information, veteran status, or any other category protected by applicable law.