Kierland Golf Club is excited to announce the exceptional career opportunity of Tournament Coordinator. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.
General Purpose:
Provides a positive, high level of service to customers by working with each tournament group to ensure successful completion of the event.
Essential Duties:
• Coordinates each tournament or event from the initial planning stages until the completion of the event.
• Advises the Director of Golf, General Manager, Head Golf Professional, and Superintendent of future events in order to facilitate proper coordination of special set-up requirements and staffing levels. Generates monthly calendar of events for management review.
• Develops and maintains contacts new groups, previous groups, local businesses, civic organizations, and charity groups) to promote tournament venues.
• Schedules and maintains tee times for members, groups and individual play.
• Maintains accurate records for all groups and tournaments.
• Coordinates inter-departmental support for all tournaments (i.e. golf services, golf shop, food and beverage, etc.
• Works with customers to promote events, sell logo merchandise, and coordinate other golf services.
• Prepares and distributes information pertaining to tournaments, critical dates and course closures to members, groups, and individuals.
• Assists with the registration of golfers for tournaments.
• Administers tournaments in conjunction with facility tournament manual.
• Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
• Regular and reliable attendance.
• Performs other duties as required.
Education/Experience:
• Associate's degree (AA) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
• Experience with computerized POS and tee time system.
• Experience with Golf Genius software.
• Excellent written and oral communication.
Physical Demands:
• Regularly stands, walks, sits; uses hands; reaches with hands and arms; talks and hears.
• Occasionally climbs or balances; stoops, kneels, crouches, or crawls; lifts up to 25 pounds.
Environment/Noise:
• Regularly works in outdoor weather conditions.
• Noise level is moderate.
Job Knowledge, Skill, and Ability Preferences:
• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Thorough understanding of course rotation and tee time arrangement.
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.