Men's Locker Room Manager

Overview Job Description: Locker Room Manager Club: Barrington Golf Club Location: Aurora, Ohio Classification: Hourly Reports to: Head Golf Professional Position Overview Barrington Golf Club is seeking a professional, service-oriented Locker Room Manager to oversee the Men’s locker room facilities. As a Jack Nicklaus Signature facility, our members expect a "Platinum Standard" of service. The Locker Room Manager serves as a concierge, hospitality lead, ensuring the locker room remains a premier sanctuary for our members and their guests. Key Responsibilities • Member Service & Hospitality • Provide a warm, personalized greeting to all members and guests, utilizing names and anticipating individual preferences. • Act as a club concierge, providing information on daily club events, tournament schedules, and course conditions. • Oversee the "Shoe Service" program, including cleaning, polishing, and spike replacement for golf and street shoes. • Manage the locker room lounge, ensuring refreshments, snacks, and beverage services are stocked and presented according to club standards. • Facilities & Operations • Maintain a pristine environment in all locker room areas, including vanities, showers, steam rooms, and lounge areas. • Manage the assignment of permanent lockers for members and the preparation of guest lockers. • Conduct regular inventory of towels, high-end toiletries, and supplies; place orders to ensure seamless operation. • Coordinate with the maintenance and housekeeping departments to ensure all equipment is in perfect working order. • Leadership & Administration • Supervise, train, and schedule locker room attendants to ensure consistent service levels. • Maintain a detailed log of member requests and feedback to continuously improve the department. • Manage, maintain, and purchase locker room supplies. Qualifications • Experience: Minimum of 2–3 years in high-end hospitality, private club service, or luxury resort management. • Knowledge: Familiarity with golf culture and etiquette is highly preferred. • Interpersonal Skills: Exceptional communication skills and the ability to maintain a high level of discretion and confidentiality. • Physical Requirements: Ability to stand for long periods and lift up to 30 lbs (e.g., laundry bags or beverage crates). Core Competencies • Attention to Detail: A "critical eye" for cleanliness and organization. • Proactive Nature: The ability to solve problems before a member notices them. • Professionalism: Maintaining a polished appearance and calm demeanor in a fast-paced environment. Benefits & Compensation • $20 per hour • Complimentary Meals while on duty • Staff uniform • Monday outing bonus • Holiday Bonus