Golf: Course Host

Madden's is an award-winning resort, located on more than 1,000 acres, that anticipates the wishes and desires of vacationers and offers them fantastic golf, upscale dining, lakeside spa, tennis, activity programs for children, biking, shopping, and art gallery with painting classes and almost every kind of on-the-water recreation possible in Minnesota, including fishing. Madden's has distinguished itself by an emphasis on gracious hospitality, quality, and diversity. Our philosophy is simply to provide the best that Minnesota has to offer. Madden's is currently seeking Seasonal Course Hosts for our summer 2026 season. Serve all guests with a "Can Do Attitude". Put a smile on your face and in your voice - Let the guest see and hear how glad and prepared you are to help them. This creates a positive first impression of you and our capabilities to meet their needs. Ask, "How Can I Help You?" - Communicate your willingness to help them. Understand the customer's request - Your job is to listen to the guests' situation and find out what they want you to do for them. Describe how you CAN help - There isn't anything worse than hearing someone say, "I can't do that.... it's not my job!" There is always some action you can take to help them. Say, "Thank You." - Final impressions are just as important as first impressions. Strive to leave the guest feeling appreciated and pleased they chose to do business with you. Greet guests with a warm and sincere welcome. Deliver a professional and appropriate presentation of the "1st Tee Opening Statement. Extensive knowledge of Madden's on Gull Lake, Brainerd area, including but not limited to resort dining options, amenities, all golf courses, and directions. Knowledge of the rules and terminology of the game of golf. MUST KNOW basic rules: Out of Bounds, Penalty Areas, Obstructions, Loose Impediments, Lost Ball, Ball Unplayable. Ab