About the Role
<p>The Outside Operations Manager provides leadership and oversight for all areas of TwinEagles Club’s outside golf operation, including Member arrival and departure services, golf cart operations, bag services, practice facilities, starters, player assistants, and the daily activities of the Outside Operations TEAM.</p>
<p>This position is responsible for creating a consistent, first-class private club experience through visible leadership, effective staffing, comprehensive training, established standard operating procedures, and consistent accountability. The Outside Operations Manager establishes clear expectations and ensures TwinEagles service and presentation standards are executed across every shift.</p>
<p>The Outside Operations Manager works closely with the Director of Golf, Head Golf Professional, Golf Course Maintenance TEAM, and other Club departments to ensure the outside golf operation is safe, organized, properly staffed, and prepared to support daily Member play, tournaments, outings, instructional programming, and special events.</p>
<p>Success in this position is measured by Member satisfaction, TEAM performance, operational consistency, facility presentation, safety, equipment accountability, and the Manager’s ability to develop a professional and service-focused Outside Operations TEAM.</p>