About the Role
The General Manager (GM) is responsible for the leadership and overall management of the Hillcrest Country Club, ensuring exceptional experience for members, guests, and staff. Reporting directly to the Board of Directors, the GM implements board policies, oversees all club operations, manages financial performance, and maintains a culture of excellence, hospitality, and accountability across all departments. $15,000 bonus potential.
Duties/Responsibilities
· Implement policies and directives established by the Board of Directors, serving as the primary liaison between the Board, committees, and staff. ·
Participate in the development and lead the execution of long-range strategic plans, annual business plans, budgets, and financial performance monitoring. ·
Oversee daily club operations, including golf, food & beverage, recreation, events, and member services, ensuring compliance with all applicable laws and standards. ·
Manage all physical assets and facilities, ensuring quality standards of maintenance, safety, and security. ·
Direct hiring, training, supervision, and professional development of staff; maintain sound organizational structure and positive employee–employer relations. ·
Foster strong member relationships by welcoming new members, maintaining visibility, and delivering quality services, programs, and events. ·
Monitor and analyze financial statements, cash flow, and purchasing practices; safeguard club funds and recommend corrective actions as necessary. ·
Negotiate vendor contracts and oversee relationships with suppliers, contractors, and service providers. ·
Lead internal and external communications, including newsletters, intra-club public relations, and community engagement. ·
Represent the club with professionalism, handle emergencies promptly, and perform specific duties as directed by the Board or President
·Job Qualifications
Ability to work flexible hours, including weekends and holidays ·
Must be able to stand, walk, or sit for extended periods. ·
Ability to lift up to 40 pounds occasionally. ·
Strong knowledge with Jonas Software Systems ·
Proven track record in financial management, budgeting, and revenue generation. · Strong leadership, organizational, and communication skills. ·
Customer-focused mindset with a passion for hospitality.
Excellent interpersonal and communication skills; personable, approachable, and able to engage effectively with members, guests, staff, and the community
Pay: $110,000.00 - $120,000.00 per year
Benefits
Health insurance
Paid time off
Relocation assistance
Work Location: In person