About the Role
Director of Member Dining & Beverage Services Detroit Suburbs
Private Member owned Golf and Country Club
Search by Harper Associates
Our client is a prominent family-oriented private country club with an outstanding culinary reputation for member dining along with extensive wedding /catering facilities.
Leadership & Staff Management
● Oversee all front-of-house staff in the Member Dining Room and bar operations, including servers, bartenders, hosts, food runners, and support staff.
● Recruit, hire, train, coach, discipline, and, when necessary, terminate employees in alignment with HR policies and AGM approval.
● Maintain frequent and transparent communication with the AGM regarding staffing levels, performance issues, service challenges, and operational needs.
Member Experience & Guest Relations
● Maintain a visible leadership presence on the floor during peak service periods.
● Engage with members to build relationships and support staff during service.
● Ensure members receive polished, attentive, & personalized service that reflects Club standards.
● Track member preferences and proactively address recurring needs or opportunities to enhance service.
● Continuously refine and enforce “Steps of Service,” including greetings, table approach, and service flow.
● Collaborate closely with the Chef to develop and execute marketing initiatives that drive dining room participation.
Training & Development
● Lead onboarding and continuous training programs for all FOH dining and bar staff.
● Conduct pre-shift meetings, tastings, menu education, and service refreshers.
● Develop and maintain training tools, manuals, SOPs, and operational checklists aligned with AGM expectations.
● Create and administer assessments for new hires and ongoing staff development.
Beverage & Dining Program Management
● Oversee all beverage programs, including cocktails, wine, beer, and seasonal offerings.
● Partner with the AGM, GM, and Chef on menu rollouts, pairings, special events, and themed dining features.
● Maintain strong vendor relationships and evaluate products to support a premium beverage program.
Administrative Responsibilities
● Maintain and regularly update SOPs for dining and bar operations.
● Coordinate POS setup, menu builds, pricing, and updates in collaboration with the Controller and AGM.
● Manage scheduling, time-off requests, payroll review, staff certifications, and departmental compliance
Professional Development Expectations
● Encouraged to maintain an active membership in the Club Management Association of America (CMAA).
Excellent benefit package, $85-90,000 plus bonus, Please forward resume to : ben@harperjobs.com
Ben Schwartz | President | Harper Associates
Direct: (248) 737-0431 | Fax (888) 737-8525
ben@harperjobs.com | www.harperjobs.com