Associate Manager - Aldeen Golf Club

Title Associate Manager - Aldeen Golf Club Department Aldeen Golf Club Status Seasonal Office Location Aldeen Golf Club Reports To Golf Professional Wage $18/hour Position Description Assists with daily golf facility operations by providing leadership, customer service, and operational support for clubhouse and course activities. Serves as Manager on Duty in the absence of the Golf Course Manager and helps oversee staffing, cash control, tee sheet operations, tournaments, and guest experiences. Ensures a safe, welcoming, and efficient environment for patrons and staff. ROCKFORD PARK DISTRICT VISION, MISSION AND LEADERSHIP BY VALUES Agency Vision To be the best urban parks and recreation system in North America, as measured by national standards and the citizens we serve. Agency Mission The Rockford Park District is in business to “help people enjoy life” by providing a quality park and recreation system. Vision & Planning System The District aligns itself and all its resources to achieve its purpose, vision, mission, and priorities. This successfully drives the strategic plan, operational plans, and performance goals. Policy Management & Operations System Every team member serves as an active contributor in the development of the team’s operational plan; develops job strategies and plans that support the team’s operational goals; identifies timetables for completion; plans daily work activities in an organized manner ensuring effective utilization of time and resources in the completion of job tasks. Leadership by Values System Leadership by Values can only be achieved if all team members believe in and live by these shared values: accountability, integrity, passion, agility, relationship oriented, results driven, service oriented, respectful, and innovative. While all team members share these essential values, our culture is enriched by and welcomes the diverse supporting values of its team members. Diversity, Equity, Inclusion and Belonging Statement The Rockford Park District is committed and accountable to being a place where everyone is invited and belongs, as demonstrated by being an inviting, equitable, and inclusive environment, respectful of all people, embracing diversity, creating accessibility and valuing all team members, partners and community members for their unique experiences and backgrounds. RELATIONSHIPS TO RESULTS CULTURE Definition Sustained by long-term, positive, exceptional relationships with stakeholders and team members as our hallmark of success. ONE TEAM, ONE GOAL COMMITMENT Definition To work together to achieve the mission, vision, and shared values of the Rockford Park District. Connectedness Departments are truly interconnected to support the mission and vision of the Rockford Park District. ESSENTIAL FUNCTIONS include the following. Other duties may be assigned Leadership by Values Establish and maintain a high level of citizen confidence. Demonstrate the principles of One Team, One Goal in daily interactions with staff and guests. Assist with establishing and maintaining exceptional relationships with internal team members and external stakeholders. Support and ensure a culture of diversity, equity, inclusion, and belonging exists in all areas of the Park District. Lead with a servant leader style and approach when interacting with internal and external customers. Operational Excellence Leadership Responsibilities Serves as Manager on Duty (MOD) in the absence of the Golf Course Manager, providing on-site operational leadership and day-to-day supervision of cashiers, starters, rangers, and other assigned staff. Assists with creating and maintaining accurate staffing schedules to ensure appropriate coverage for daily operations, tournaments, leagues, outings, and special events. Assists with oversight of merchandise inventory, including stocking, displays, ordering recommendations, and inventory tracking to maintain appropriate product levels. Oversees cash handling procedures in the absence of the Golf Course Manager, including cash tills, deposit documentation, variance reporting, and change order requests while ensuring compliance with District cash control procedures. Reviews end-of-day cash journals and communicates discrepancies or operational concerns to management. Assists with onboarding, training, coaching, and supporting seasonal staff in customer service expectations, clubhouse operations, safe