About the Role
Overview Position Summary The General Manager is responsible for overseeing the daily operations, membership growth, customer experience, staffing, events, and profitability of a modern golf simulator club and entertainment venue. This individual will lead all aspects of the business while creating an energetic, welcoming, and professional golf culture for members and guests.
The ideal candidate is passionate about golf, hospitality, sales, and business operations, with the ability to build a strong community atmosphere while driving revenue and operational excellence.
Experience Required Preferred Experience 3+ years in hospitality, golf operations, entertainment venue management, or club management
Experience with golf simulators, golf instruction facilities, sports entertainment venues, or country clubs preferred
Strong leadership and communication skills
Sales and marketing experience highly desirable
Experience managing teams and customer-facing operations
Skills Strong organizational and multitasking abilities
Customer-service oriented personality
Comfortable with technology and scheduling systems
Ability to work evenings, weekends, and special events
Passion for golf and hospitality culture
Essential Responsibilities Operations & Facility Management Oversee daily operations of the golf simulator facility
Ensure simulator bays, technology, bar/lounge areas, and customer spaces remain clean and fully operational
Coordinate maintenance and vendor relationships
Manage scheduling software, memberships, and booking systems
Membership & Sales Growth Develop and grow membership programs
Drive simulator bookings, leagues, tournaments, lessons, and special events
Build relationships with local golfers, businesses, and community groups
Create promotional campaigns and partnerships
Customer Experience Deliver exceptional hospitality and member service
Create a fun, welcoming, country-club style atmosphere
Resolve customer concerns professionally and quickly
Build a lo