Position: Server - Flexible Hours Required
Report To: Manager on duty
Job Summary:
Provide quality food and beverage service to club members and guests
Responsibilities to include:
Arrive on time and in proper uniform
Set up server stations
Ensure dining room and patio is properly set
Ensure the dining room and patio is clean and member ready
Greets guest when arriving
Provides immediate attention to all members and guests upon seating
Addresses member by last name during service
Distributes menus
Suggest menu items
Knows daily soup, lunch, and dinner specials
Takes cocktail and beverage orders for members and guests
Orders drinks from the bartender and communicates clearly with the bartender
Serves cocktails and beverages from the right
Takes food orders for members and guests
Turn in clearly written food orders into the kitchen
Communicates with kitchen about any special cooking instructions
Assembles food on tray
Runs food from kitchen to table
Serves food from the left to members and guests
Ensure member and guests are satisfied
Replenishes drinks, munchies, rolls, cheese toast, melba toast and butter as needed
Clears soiled dishes from the right and deliver the dishes to the bussing area
Suggest and serves dessert, coffee and after dinner drinks
Ensures all items are rang in correctly on all checks
Presents bill to correct the member with the correct member number
Keeps tables, dining room, and bus station clean and organized
Answer telephone properly and take food and beverage orders, as well as messages for members, staff, and management
Assist team members with tasks when needed
Advise management of any problems or complaints as soon as they occur
Communicates clearly with staff, members, and management
Attends pre shift at 11am and 5pm Tuesday-Friday and Saturdays at 5pm
Performs clean-up and closing duties
Cleans, rolls, and properly puts away silverware after each evening
Restocks sugar caddies, salt and pepper, cracker baskets, server stations and member stations
Vacuums dining room when needed
Provides superb customer service to every member and guest
Experience and Qualifications:
Position requires lifting of up to 50 pounds on a regular basis. Must be able to stoop and bend on a regular basis.
Prior Food and Beverage experience.
Current TABC Certification and Food Handler Certification