Luxury Community Concierge

Position: Luxury Community Welcome Concierge DescriptionRed Ledges Golf Club, located in Heber City, UT, is pleased to announce an excellent career opportunity for a Community Greeter! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization.

As part of Troon, you’ll contribute to a global leader in golf and community management.We are a private, four-season luxury community, in a special setting near the foothills of Utah’s amazing Wasatch Mountain range. It’s minutes from Park City. It’s a quick drive to Salt Lake’s International airport connecting amazing golf, skiing, cinema and adventures to those who travel the planet.

And mostly though, it’s home to a region where people love their surroundings and relish their time outdoors being active and alive.Community Greeter – Job DescriptionThis position reports directly to the Greeter Services Manager and works closely with the Community Association Manager as well as various Department Heads on a regular basis. Greeters are true go-getters and champions of excellent customer service.

Acting as the first point of contact for the Club and Community, this position is Red Ledges’ first impression to everyone.Responsibilities include, but are not limited to:Warmly greet members, guests and other visitors arriving at Red Ledges with a smile and positive attitudeProvide courteous, efficient and genuine service to everyoneEnsure all authorized people are granted access to the property and kindly assist those that do not have the proper credentialsGreet, assist and interact with a variety of people, including, employees, members, guests, contractors, and vendorsAnswer phone calls and respond to email in a friendly and timely manorEnsure that daily administrative documentation is kept concise and professional at all timesTake pride and care in maintaining the office, all equipment usedLock and unlock facilities as neededObserve and report various items related to safety and securityAssist with events, projects, parking, signage and other items as needed to help the Community, the Club, Sales and our membersQualifications:We are looking for friendly, warm and caring people to provide genuine customer service to everyone at Red LedgesEfficient at multi-taskingComfortable working alone while being a great team playerAbility to remain calm under pressurePrefer experience in a forward-facing, customer service positionPrefer candidate to have experience in luxury hospitality, or luxury environmentProficient in using a variety of computer programs, including Microsoft Outlook, Word, and willing to learn othersAbility to write daily shift reportsFlexible schedule, which includes working early morning, evening, holidays and weekendsThe PerksRed Ledges and Troon Golf are proud to offer our team members an awesome place to work and provide some very cool bonuses:Employment opportunities within Red Ledges Club as well as Troon Golf which includes world-class properties in more than 30 countries and 35 American states – Troon is the world’s leading luxury golf development, marketing and club management companyComplimentary and/or reduced pricing at other Troon propertiesFree golf at our Jack Nicklaus Signature 18-Hole Golf Course as well as the first ever, Jack Nicklaus Golf ParkFree trail rides at our Equestrian CenterTeam member recognition, where you are rewarded for your hard workEmployee bowling, team lunches, events and partiesReferral program – get paid for bringing a friend to work with youBenefits & Other Compensation: This position includes eligibility for the following benefits, subject to applicable plan terms:Healthcare Benefits – Medical, Dental, and Vision coverageRetirement Benefits – 401(k) with…