Guest Experience Host — Private Golf Club
CoralTree Hospitality GroupCharlottesville, VA
- Posted 1 day ago
About the role
OverviewAbout Cutalongat Tributer Resort:Located in Mineral, Virginia,Cutalongat Tributer Resort spans1,000 acres bordering Lake Anna and is poised to become a premier destination in Virginia. The development plan includes 900 residential entitlements,featuring estate homes and homesites, executive homesites, cottages, villas,townhomesand luxury condominium accommodations.
The resort's planned amenities include a spa & wellness center, multiple restaurants, social and conference meetingspaceand a rich array of resort activities all anchored by the prestigious Cutalong Golf Club.Position Summary:The Host/Hostess serves as the first and last point of contact for members and guests, creating a warm, welcoming, and professional first impression.
This position manages reservations, coordinates seating flow, and ensures that all members and guests receive attentive, personalized service consistent with thehigh standards of a private golf club environment.ResponsibilitiesGreet members and guests promptly and warmly upon arrival.Manage reservations, waitlists, and seating arrangements efficiently.Escort members and guests to tables and present menus.Communicate seating updates and special requests to servers and management.Maintain an organized andaccuratereservation system.Answer phones professionally andassistwith dining inquiries.Monitor dining room flow tooptimizeservice and guest experience.Assistwithspecial events, tournaments, and private functions.Maintain cleanliness and organization of the host stand and entry area.Thank members and guests as theydepartand invite them to return.QualificationsPrevious hospitality or customer service experience preferred.Excellent communication and interpersonal skills.Professional appearance and polished demeanor.Strong organizational and multitasking abilities.Ability to remain calm and composed during busy service periods.Availability to work evenings, weekends, holidays, and peak golf season.Salary: $13 per hour (hourly)
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