Head Golf Professional

Ibis Landing Golf and Country Club is excited to announce the exceptional career opportunity of Head Golf Professional! General Purpose: • Oversees and maintains all facets of the golf operation. • Provides professional support, direction, management, training and leadership to golf staff associates. • Promotes and nurtures customer relations and enhances the quality of the golf experience. • Responsible for the day-to-day golf operations. Starting Pay: $70,000 with possible bonus and 80% of lessons. Essential Duties: • Oversees golf operations including tournaments, rules, tee sheet activity, merchandise inventory, range operations, player service operations, cart fleet, and may assist with supervising Food and Beverage operations. • Assists in the development and day-to-day tracking of the budget and business plan. • Helps to control expenses in relation to revenues. • Creates a customer service-oriented atmosphere that promotes the game of golf and meets the needs of the members. • Ensures that associates provide a high level of customer service. • Works closely with the Superintendent and the Food and Beverage Manager on a daily basis to ensure timely communication and to establish a good working relationship. • Prepares work schedules and assigns associates areas of responsibility. • Performs payroll tasks as scheduled and makes adjustments prior to submitting to payroll. • Monitors hours to maximize productivity and minimize overtime. • Provides leadership and vision to golf staff, building people, and preparing them for career advancement. • Provide golf instruction through lessons and clinics to members and guests. • Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems. • Managing department members that may include but are not limited to: Assistant and Associate Golf Professionals, Teaching Professionals, Tournament Coordinator, and Guest Services Attendants. • Ensure that effective orientation and training are given to each new associate. • Develops ongoing training programs. • Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses. • Responsible for implementing and maintaining excellent service to achieve guest satisfaction. • Incorporates safe work practices in job performance. • Regular and reliable attendance. • Performs other duties as required. Education/Experience: • Bachelor’s degree (BA) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience (multi-course facilities may require more experience). • PGA Certification required. • Golf Genius background preferred. • Golfnow POS background preferred. Physical Demands: • Regularly stands, walks and sits. Occasionally climbs or balances; stoops, kneels, crawls or crouches. • Frequently uses hands; reaches with hands and arms. Frequently talks or hears, tastes or smells. • Occasionally lifts up to 50 pounds. Environment/Noise: • Occasionally works in wet or humid conditions. • Frequently works in outdoor weather conditions. • Noise level is moderate. Job Knowledge, Skill, and Ability Preferences: • Ability to read and speak English is required in order to perform the duties of the job (e.g. the associates are required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English). • Knowledge of Microsoft Office applications. • Experience with computerized POS and tee time system. • This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.