Waynesville Inn & Golf, Tapestry by Hilton · Waynesville, NC
full timePosted 7 days ago
External listing
About the Role
Job Description
Job DescriptionJob Title: Golf Shop Attendant
Location: Waynesville Inn and Golf Club – Waynesville, NC
Department: Golf Operations
Reports To: Head Golf Professional / Director of Golf
Job Summary:
Waynesville Inn and Golf Club is seeking a friendly, professional, and customer-focused Golf Shop Attendant to join our golf operations team. This role is essential in providing a top-tier experience for our members and guests by ensuring the smooth operation of the golf shop and delivering exceptional customer service.
Key Responsibilities:
• Greet and assist all members and guests in a courteous and professional manner
• Handle tee time reservations, check-ins, and coordinate with outside services staff
• Operate point-of-sale system for retail sales, green fees, and merchandise
• Maintain cleanliness and organization of the golf shop, merchandise displays, and storage areas
• Monitor inventory levels, assist with restocking and merchandising displays
• Provide knowledgeable assistance with golf equipment, apparel, and club merchandise
• Promote and register players for club events, tournaments, and clinics
• Answer phone calls and respond to inquiries related to tee times, merchandise, and general club information
• Assist in opening and closing procedures, including daily reporting and balancing registers
• Communicate effectively with golf professionals, outside services, and grounds staff to ensure a seamless golf experience
• Uphold the club’s standards of service, appearance, and professionalism at all times
Qualifications:
• Prior experience in retail, customer service, or golf operations preferred
• Knowledge of golf terminology, rules, and etiquette is a plus
• Excellent communication and interpersonal skills
• Ability to operate POS systems and basic computer applications
• Dependable, punctual, and able to work in a team environment
• Flexible schedule, including weekends and holidays
• Ability to stand for extended periods and lift up to 30 lbs
Working Conditions:
• Fast-paced, customer-facing environment
• May require working outdoors in various weather conditions when assisting with outside services
• Uniform provided
• Golf privileges and employee discounts available
About Waynesville Inn and Golf Club:
Located in the heart of the Blue Ridge Mountains, Waynesville Inn and Golf Club blends tradition, charm, and a recently reimagined golf experience. With a 18-hole Donald Ross-designed course, stunning views, and a rich heritage, our club offers an inviting atmosphere for members, guests, and staff alike.