Golf Shop Attendant

Job Description Job DescriptionJob Title: Golf Shop Attendant Location: Waynesville Inn and Golf Club – Waynesville, NC Department: Golf Operations Reports To: Head Golf Professional / Director of Golf Job Summary: Waynesville Inn and Golf Club is seeking a friendly, professional, and customer-focused Golf Shop Attendant to join our golf operations team. This role is essential in providing a top-tier experience for our members and guests by ensuring the smooth operation of the golf shop and delivering exceptional customer service. Key Responsibilities: • Greet and assist all members and guests in a courteous and professional manner • Handle tee time reservations, check-ins, and coordinate with outside services staff • Operate point-of-sale system for retail sales, green fees, and merchandise • Maintain cleanliness and organization of the golf shop, merchandise displays, and storage areas • Monitor inventory levels, assist with restocking and merchandising displays • Provide knowledgeable assistance with golf equipment, apparel, and club merchandise • Promote and register players for club events, tournaments, and clinics • Answer phone calls and respond to inquiries related to tee times, merchandise, and general club information • Assist in opening and closing procedures, including daily reporting and balancing registers • Communicate effectively with golf professionals, outside services, and grounds staff to ensure a seamless golf experience • Uphold the club’s standards of service, appearance, and professionalism at all times Qualifications: • Prior experience in retail, customer service, or golf operations preferred • Knowledge of golf terminology, rules, and etiquette is a plus • Excellent communication and interpersonal skills • Ability to operate POS systems and basic computer applications • Dependable, punctual, and able to work in a team environment • Flexible schedule, including weekends and holidays • Ability to stand for extended periods and lift up to 30 lbs Working Conditions: • Fast-paced, customer-facing environment • May require working outdoors in various weather conditions when assisting with outside services • Uniform provided • Golf privileges and employee discounts available About Waynesville Inn and Golf Club: Located in the heart of the Blue Ridge Mountains, Waynesville Inn and Golf Club blends tradition, charm, and a recently reimagined golf experience. With a 18-hole Donald Ross-designed course, stunning views, and a rich heritage, our club offers an inviting atmosphere for members, guests, and staff alike.