Head Golf Pro Cross Creek Golf & Country Club

Head Golf Pro Cross Creek Golf & Country ClubThe Head Golf Professional serves as the primary golf expert and ambassador for Cross Creek Golf & Country Club. This PGA Professional leads all golf operations, including instruction, player development, pro shop management, event coordination, and daily golf services. The role emphasizes high-quality member and guest experiences on the challenging yet accessible par-60 executive course, while supporting community leagues, tournaments, and overall club activities in a vibrant Southwest Florida setting.

Key ResponsibilitiesGolf Instruction & Player Development — Provide private and group lessons, clinics, and junior/adult programs. Promote the game to members, residents, and guests of all skill levels. Develop and maintain a strong teaching reputation.Pro Shop Management — Oversee daily operations of the pro shop, including merchandising (apparel, equipment, accessories), inventory control, retail sales, and point-of-sale systems.

Maximize revenue through effective merchandising and promotions.Daily Golf Operations — Manage tee sheet scheduling, starters, rangers, pace of play, cart fleet, practice areas, and course setup. Ensure smooth flow for member and public play (course open 7 days/week with seasonal hours).Events & Tournaments — Organize and conduct member tournaments, leagues (men's/women's), scrambles, outings, and special events.

Coordinate with the clubhouse/restaurant for seamless execution.Member & Guest Relations — Deliver exceptional service, enforce golf rules and etiquette, and act as the face of the golf program. Build strong relationships within the community.Staff Supervision — Hire, train, schedule, and supervise pro shop attendants, starters, rangers, cart barn attendants.

Foster a positive, professional team environment.Financial & Administrative Duties — Completes budget for golf operations, revenue tracking (greens fees, shop sales, lessons), reporting, and vendor relations. Monitor pro shop and operations performance.Compliance & Safety — Maintain USGA/PGA rules adherence, safety standards, and club policies.

Coordinate with the golf course superintendent on course conditions and setup.Marketing & Promotion — Promote golf programs, lessons, and events to residents, members, and the local community to drive rounds and engagement.Qualifications & RequirementsPGA of America membership or current participation in the PGA Professional Development Program.Proven experience as a Head Golf Professional, Assistant Pro, or equivalent at a private club, executive course, or resort facility (prior Southwest Florida experience a plus).Strong teaching and playing ability, with demonstrated success in player development and lesson programs.Retail and operations management experience, including pro shop merchandising and inventory.Excellent customer service, communication, and interpersonal skills suited to a friendly, active community club environment.Proficiency with golf management software (e.g., tee sheet systems), point-of-sale, and Microsoft Office tools.