Restaurant Floor Supervisor

Babcock National Golf Club , located in Punta Gorda, FL, is pleased to announce an excellent career opportunity for a Food & Beverage Manager ! We are seeking a driven individual who is eager to learn, contribute, and grow within a fastpaced hospitality-focused property organization. As part of Troon , you’ll contribute to a global leader in golf and community management. General Purpose: The Food & Beverage Manager manages daily functions of various Food and Beverage facets including but not limited to member/guest satisfaction and customer service, personnel trai ning and development , menu mix, ordering, vendor preference, food production, inventory, and catering functions. 51% of each day is to be dedicated to management and supervisory duties. Regularly walks the dining room floor during meal service to interact with and develop rapport with members and guests, to ensure quality and execution is according to standard. Supervises inventories of materials and supplies for the outlet(s). Maintains par levels based on facility needs. Inspects the facility regularly to ascertain any maintenance, repairs or clean-up needs. Ensures all equipment is in proper working order, including beverage carts. Adopts and incorporates best practices to include the use of recommended inventory management software and other analytical tools. Administers menu design, product pricing, ordering, inventory control procedures, and end of month inventory. Ensures sanitation standards are consistently met. Coordinates menu planning with Executive Chef. Develops strong working relationships with all Troon preferred suppliers and actively participates in recommended programming. Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems . Manages department members that may include, but are not limited to: Assistant Managers, Supervisors, Snack Bar, Beverage Cart, B art ender, Server, F ood R unner, B us P erson , Bar Back, etc. Assures that effective orientation and training are given to each new associate. Continually d evelops ongoing training programs. Incorporates safe work practices in job performance. High school diploma or general education degree (GED); or six months to one year of related experience and/or training; Occasionally works in outdoor weather conditions. Food Safety and Applicable Sanitation Training Alcohol Awareness Training Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English). Minimum 2 years of experience in Food and Beverage Management. Must be able to work nights, weekends, and holidays. Must meet state age requirements for handling alcoholic beverages. Working knowledge of wine, spirits, and regional cuisines. Strong problem analysis and problem resolution skills. Strong multi-tasking, organizational, and time management skills to ensure a quick response to client needs. High level of active listening skills and strong client service skills which includes the ability to resolve issues/complaints with tact and diplomacy. Strong leadership and people management skills. Ability to create high-performance teams and to be a strong team player. Computer proficiency in Microsoft products such as Word, Excel, PowerPoint, and Microsoft Outlook. Ability to maintain effective financial accountability to the company and to the ownership. Complete and comprehensive understanding of the physical infrastructure, food and beverage controls, and financial back-office systems of a hospitality/food service environment. Working knowledge of food and beverage service equipment and current trends. Exceptional personal hygiene and positive representation of the organization to Troon employees, clients, and vendors. Healthcare Benefits – Medical, Dental, and Vision coverage. Retirement Benefits – 401(k) with employer match (19 years of age and older). Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan documents and company policies, which may be amended at the Company’s discretion. About Troon: Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.