Golf Member Services Attendant

Description Reports: Head Golf Pro Summary/Objective: The Outside Service/Bag Room Attendants is primarily responsible for greeting, servicing, directing, and providing each guest with excellent customer service. Must ensure each guest is provided with proper information and a clean, well maintained, fully stocked golf cart, and presented with a clean well-stocked practice facility. Job Functions: • Set up practice area each morning for members and guests. • Stage golf carts each morning before play. • Ensure each golf cart is clean and has two clean rolled towels, a scorecard, a pro pointer sheet, and a pencil. • Greet each member or guest with a friendly smile and hello. • Must load and unload each golfers bag onto and off the cart. • Clean all individuals golf clubs at the completion of their round of golf. • Wash, dry, and roll cart towels. • Maintain and restock practice area throughout the day. • Stage practice area in the evening for the next day. • Clean and charge every golf cart after each round. • Must maintain a clean and organized work area at all times. • Make sure the cart basement is secured before departing each evening. • Detail golf carts on schedule basis. • Properly prepare golf carts for member tournaments, corporate outings, and group outings. • Ensure all opening and closing procedures are done as directed by the Head and Assistant Golf Professional. Golf Operation Mission Statement: “Create a positive and welcoming atmosphere, for all Members and Guests, that promotes the game of golf and AGCC in a fun, positive manner.”