Lead Golf Attendant / Outside Golf Operations

The City: Join the City of Allen—a vibrant community of over 100,000 residents where strong economic growth, excellent schools, and an exceptional quality of life make it a great place to live, work, and play. Our mission is simple:“To achieve excellence in managing community development and city services, continually enhancing the quality of life and public confidence.” At the City of Allen, our employees bring the  PRIDE values  to life: - People First – Giving priority to others - Respect – Treating others with courtesy and dignity - Integrity – Serving with honesty, trust and hard work - Deliver –  Following through on commitments while exceeding expectations - Excel –  Creating an innovative and improving work environment We do  Work that MATTERS!  Join a team that serves our community and makes a real impact every day. Learn more about the City of Allen at  allentx.gov . The purpose of this position is to facilitate the provision of golf services to the citizens of Allen and the golfing community.  This is accomplished by providing numerous forms of customer service at the golf course such as gathering practice balls and stocking ball machine.  Other duties may include the cleaning and preparation of golf carts, tournament assistance, golf bag assistance, various ground maintenance tasks and interfacing with other City employees and citizens.  This position does serve as a lead to other employees. Essential Functions The following duties  ARE NOT  intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. - Serves as lead to Golf Attendants by overseeing outside service operations, ensuring proper procedures are followed, organizing cart storage area, providing training to golf attendants and maintaining schedules. - Provides customer service by greeting golf course patrons, provides facility information as needed, distributes golf carts as directed, handles golf bags for patrons and by answering patrons’ questions and concerns. - Washes, waxes and stages golf carts, and ensures cart batteries are fully charged. - Provides service to range facility in maintaining the driving range by gathering practice balls, returning them to the range attendant office or golf shop and stocking ball machine; opening and closing the cart barn, addressing customer concerns when applicable. - Maintains the cart preparation facility by reporting problems to the appropriate staff for repair, ordering parts, and basic golf cart and range equipment repair.