General Manager/Head Golf Professional, Valdosta Country Club

About Valdosta Country Club Valdosta, GA | The Valdosta Country Club is a private, member-owned club, offering exceptional golf, tennis, swimming, fitness, dining, and events. The VCC has been an integral part of the community for over 100 years and prides itself on outstanding service in a welcoming atmosphere. Located in the heart of our city, the VCC is just minutes from most neighborhoods. We invite you to explore all the amenities, athletic programs, social events, and Southern hospitality that Valdosta Country Club has to offer! Our HistoryThe Valdosta Country Club was organized in 1917, with Abial Winn as the first president. The original clubhouse burned in 1958, and the new clubhouse opened in December 1959. In 1968, 238 acres of the Civil War property Cherokee Plantation were acquired for future expansion. In 1977, Joe Lee designed the Plantation and Bottom Nines as well as the residential development. In October of 1987, the construction of the Bellemeade Nine was started with Bobby Weed as the architect and completed on July 4, 1988. On July 4, 1990, our beautifully appointed and designed sports complex and Plantation Grill opened. In 2015, the entire Clubhouse—including the Ballroom, Dining Room, Lounge, Lobby, Pro Shop, Fitness Center, and Locker Rooms—was completely renovated to provide a fresh look with modern finishes and improved amenities. In 2016, the Tennis Courts were refinished with beautiful and classic Har-Tru clay. The Fitness Center was upgraded in 2021 with all-new cardio equipment, complete with cable TV and virtual-ride bikes. In 2022, the Club broke ground on a course renovation led by Bill Bergin. The 27-hole course was converted into a championship 18-hole course and a 6-hole short course. The Valdosta Country Club celebrated 100 years in 2017, and we look forward to many, many more! Club DetailsFacility: Member-OwnedCourse Access: PrivateNumber of Holes: 18Total Annual Rounds: 13,000-15,000Annual Revenue: 5.5 million Number of Carts: 65Members: 300 Golf and 200 SocialCaddie Program: NoPractice Range: YesShort Game Area: YesNumber of Staff Managed: 75 Position OverviewTitle: General Manager/Head Golf ProfessionalReports to: Club PresidentSupervises: Golf, Tennis, Fitness, Golf Course Maintenance, Food and Beverage, Pool, Finance/Accounting, Human Resources, Membership and EventsThe General Manager/Head Golf Professional directs all aspects of the facility including its clubhouse, golf and administrative operations. Coordinates and oversees the entire staff and monitors the quality of products and services to maximize customer satisfaction. Secures and protects facility assets. The General Manager assists the Board of Governors with strategic direction, financial analysis and direction for each Board Committee. Essential Job Functions General ManagementResponsible for the development and preparation of budgets, including forecasting and review of all facility revenues and expenses on a daily, weekly, monthly, and annual basisDevelops / coordinates the development of long range, annual business, and capital plansAnalyzes and monitors financial statements, and reviews income and expenses relative to plans, implements corrective measures as needed, and reports status on a monthly basisAssures operational compliance with local, state, and federal lawsMaintains knowledge and compliance with all lease terms and contractual obligationsDevelops/implements general policies. Approves specific operational policies, programs, and procedures in harmony with the mission and general policiesMonitors the performance of all daily operations, functions and services; assures high standards and total customer satisfactionEstablishes personnel policies; ensures proper hiring, training, supervising, personal development, payroll and corrective action in accordance with fair labor standards and safetyManages and oversees all accounting, inventories, banking, audit procedures, cash flow, and establishes controls to safeguard funds and assetsOversees the care and maintenance of all physical assets and facilitiesEnsures the highest standards for golf services and programs, golf course and practice areas, food and beverage, recreation, entertainment, and other facility servicesOversees the development of operating procedures and training manualsCommunicates to controlling entity on a structured and timely basisEstablish personnel policies and ensure evaluations and annual reviews are completed and recorded for all applicable staffFoster open communication within the facilityDirect the publications of newsletters, informational, and promotional materialsDevelops and maintains all customer safety and emergency policies and procedures Golf OperationsTrack and verify all players and guests, golf cars, club care, lockers, handicap fees, and other necessary charges, and facilitate accurate accounting and recordkeepingOversee golf car fleet while ensuring proper maintenance and recordkeepingDevelop and manage an innovative tournament program that services all customer segmentsAdminister the Rules of Golf and educate staff. Promote and provide Rules of Golf clinics to the membershipDevelop, maintain, update, and utilize customer database including important dates, spending, sizes, preferencesOversee retail merchandise concession in step with the mission of the golf operation and facility, while maintaining profitabilitySupervise physical inventories, present a diverse and desirable array of golf equipment, apparel, and accessoriesEnsure customer database includes and tracks important dates, spending, sizes, preferencesDevelop and oversee player development programs utilizing PGA of America Player Engagement Programs: PGA Jr League, PGA Family Golf, PGA Coach, and Drive, Chip and Putt.Oversee the administration of the golf handicap programMaintain a close working relationship with the Golf Course Superintendent and provide advice on course playability and tournament setupParticipate in and compile information from market competition using PGA Performance Track for comparison studies to properly position the facility in the marketplacePlay golf with a variety of members and/or guests as time permitsCoordinate plans with the Food and Beverage Manager for food and beverage needs for all golf functions Knowledge, Skills And TraitsMaintain PGA of America membership in good standing in an active classificationFundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operationsFundamental supervisory practices and principlesAct as a role model for all employees by demonstrating the behavior and work ethic expected of all employeesStrong organizational, planning and prioritization skillsSelf-motivated with desire to promote and marketService and customer-focused attitudeExperienced in written and oral business communicationsRemain up-to-date on customer relationship management tactics and strategies Utilize PGA of America Player Engagement Programs: PGA Jr League, PGA Family Golf, PGA Coach, and Drive, Chip and Putt.Experienced computer user including Microsoft Word and Excel. Proficient in other applications, i.e. email, internet, tournament and databaseMaintain and promote a positive professional image within the community Attend conferences, workshops, meetings, and trade shows to keep abreast of marketing and business trendsMaintain a credible golf game and remain current on teaching innovations Experience And QualificationsPGA Member in good standingThe right candidate will have experience in the combined role with recent years of experience focused on General Management of a private club facility Compensation And BenefitsThe club will provide a compensation and benefits package commensurate with experience and qualifications.