About the Role
Performs mid-level work assisting with Golf Shop operations, tournament schedules, customer service, scheduling tee times, promoting and marketing, merchandising, and providing lessons and camps for the public. This position uses moderately complex skills and requires operational golf experience. This position works under general supervision, with moderate latitude for the use of initiative and independent judgment.
Responsibilities
Assist in daily operations in the Pro Shop, including the sale of merchandise, collection of green fees, cart rentals, ball rentals.
Operate computerized cash collection system, close out cash drawer on daily basis, balance cash, record deposits.
Assist golf cart attendants as needed, check golf carts daily as to acceptable operation and cleanliness, clean carts when necessary.
Assist with tournament organization, execution, scoring, and administration.
Schedule tee times and assist with the flow of on-course activities and pace of play.
Perform marshaling duties when needed.
Operate tractor to mechanically retrieve golf balls on driving range, as needed.
Maintain neatness and cleanliness of Pro Shop and surrounding areas, including taking out trash, vacuuming, cleaning restrooms, unpacking and arranging inventory.
Open and close Club House according to policy and procedure.
Provide individual instruction, lessons, camps, and instruct junior golf programs.
Promote golf among the community and act as an ambassador of the game.
Assist in the scheduling of employees and volunteers.
Assist with establishing/updating player handicaps (GHIN).
Serve as a Rules Official during tournaments.
Other related duties as assigned.
Required Education and Experience
Associates degree or higher from a college or university with emphasis on Professional Golf Management OR a current participant in the PGA Associate Program Level One or higher AND one year of related golf experience.
Required Certificate and Licenses
Valid Driver’s License. (Approximately 25% driving time in a company vehicle.)
Preferred Qualifications
Two years or more of related golf experience
Experience working in a municipal golf course
The assistant golf professional must be a talented player with good communication and leadership skills.
Ability to communicate and teach the game of golf to a variety of students and expertise in club fitting.
Ability to communicate effectively both verbally and in writing.
Ability to follow detailed verbal and written instructions.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to communicate with other employees and the general public in a courteous and diplomatic manner.
Skill in handling multiple tasks and prioritizing them.
Ability to work hours other than the regular daytime schedule such as shift work, on call, or emergency response situations.
Skill in operating assigned equipment, tools and vehicles safely.
Knowledge of methods and techniques of scheduling work assignments; methods and techniques for record keeping and report preparation and writing with proper punctuation, spelling and grammar.
Ability to plan strategically.
Ability to plan and schedule operations.
Ability to develop and maintain effective working relationships with City employees, the public, elected officials, and boards and commissions.
Equipment, Machines, Tools and Work Aids
Use of computer, cash registers, golf carts, small lawn equipment, battery charger, air compressor, and basic office equipment.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to handle and feel items; reach with hands and arms; climb or balance; stoop, kneel, or crawl; talk and hear. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Must be able to lift or move 25 lbs. with regularity.
Working Environment
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; extreme cold and extreme heat. The noise level in the work environment is usually moderate.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position.