Pro Shop Attendant

*Position Overview:** The **Bag / Cart Attendant** at Union Country Club is responsible for delivering exceptional member and guest service while supporting daily golf operations. This position plays a key role in creating a hospitable and premiere environment by managing golf carts, caring for golf bags and equipment, maintaining practice facilities, and ensuring the overall readiness of the golf experience at the club. *Why This Role Matters:** As one of the first points of contact for members and guests, the Bag & Cart Attendant is essential to creating a welcoming, seamless, and memorable golf experience at Union Country Club. This position inherently impacts member satisfaction and club reputation, directly impacting the value proposition of membership at Union Country Club. *Key Responsibilities:***Member and Guest Service:** o Greet members and guests promptly, professionally, and courteously. o Assist with loading and unloading golf bags. o Provide information about tee times, course conditions, and club amenities. o Maintain a high standard of service that reflects the prestige of a private club environment. *Cart & Bag Management**Prepare, stage, and clean golf carts before and after use.Ensure carts are fully charged, fueled (if applicable), and in safe working condition.Manage bag storage, tagging, organization, and retrieval.Clean and maintain golf clubs upon completion of rounds.*Practice Facility Duties**Set up, maintain, and break down practice range areas.Collect, clean, and restock range balls throughout the day.Ensure practice tees, targets, and amenities are neat and properly arranged.*Course & Facility Support**Monitor and maintain cleanliness around the cart barn, bag room, staging area, and surrounding grounds.Assist golf staff with tournament preparation and on-course operations as needed.Report safety issues, maintenance concerns or equipment issues promptly.*Qualifications:** · Strong customer service skills with a friendly and professional demeanor. · Ability to work in a fast-paced, member-focused environment. · Comfortable working in an outdoor environment in varying weather conditions. · Reliable, punctual, and capable of working early mornings, evenings, weekends, and holidays. Available for flexible scheduling based on club events, weather and operational needs. · Prior golf or hospitality experience is a plus but not required. · Basic knowledge of golf is preferred; willingness to learn is essential. *Core Competencies:** · Service Excellence – Provides a high level of attentiveness. Warm, personable and hospitality driven. · Team Oriented – Works effectively with golf operations staff and other departments. · Communication – Clear and polite communication with members, guests, and coworkers. · Attention to Detail – Ensures carts, equipment, and facilities are consistently maintained. · Self-Motivated – Capable of identifying needs and addressing them without explicit direction. · Professionalism – Maintains appropriate appearance, demeanor, and confidentiality expected in a private club setting. · Adaptable – Ability to multitask in a fast-paced, member focused environment. *Physical Requirements:**Ability to stand, walk, and walk the golf course for extended periods · Ability to 40-50 lbs and perform physical tasks throughout the day Ability to lift and carry golf equipment, including clubs and bagsAbility to work outdoors in varying weather conditions*Work Environment:**This position runs during the primary golf season (spring through fall).The position requires a flexible schedule, including evenings, weekends, and holidays, especially during peak golf seasons*Employee Benefits:** · Golf privileges during designated employee times · Uniforms provided by Union Country Club · Discounts on merchandise and select food & beverage items This job description is intended to convey information essential to understanding the scope of the position and is not intended to be a comprehensive listing of tasks or responsibilities, and will adhere to all of the duties as directed by the manager. Job Type: Full-time Pay: $11.00 - $13.00 per hour Work Location: In person