Guest Service Attendant

We're hiring a Part Time Guest Service Attendant at Hiddenbrooke Golf Club! Whether you're just kickstarting your career or have a long-standing passion for customer service and working with people, there's an exciting new opportunity for you at Hiddenbrooke Golf Club. Gain first-hand, in-depth customer service experience and engage with outdoorsmen from all over. Whether you're in need of a part-time side hustle or just starting out, this is the perfect opportunity to seize the moment and develop lasting skills and relationships. Ideal candidates are organized, customer service-centric, and possess strong communication and interpersonal skills. Guest Service Attendants create a positive experience by assisting guests and members with outside services such as event set up and execution, bag handling, club cleaning, maintenance, and more. Beginners are welcome - previous Guest Service Attendant experience is not required for the position. Ideal candidates have flexible schedules with availability to work weekends, holidays, and golf seasons, as needed. Our team has made a conscious effort to ensure strong protocols are in place to keep you and our patrons safe, so you can focus on the customer experience, camaraderie, and outside service management. For more information on our open opportunities, apply today! Pay Range: $16.90 - $17.90 / hour Responsibilities Assists with the overall upkeep of the clubhouse, cart storage area and parking lotAssists in the setup and execution of golf tournaments and outingsProvides sincere and courteous service to all guests with items such as bag handling and club cleaningMaintains the cart staging area in a neat and orderly fashion, including the podium and bag drop areaMaintains the cart storage area and cart wash down area in a neat, clean and orderly conditionPrepares golf carts for play following the standards of Troon GolfAssists in educating players regarding course policy, current cart policy, speed of play and so forthAssists players by changing their golf spikes, if neededPerforms range maintenance such as: presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the dayMay direct start of playMaintains accurate records of golfers renting clubsServices the customer who is renting golf clubs and cleans rental clubs upon returnAssists with food and beverage activitiesCleans golfers' clubs upon completion of playIncorporates safe work practices in job performanceRegular and reliable attendancePerforms other duties as required by supervisor Education and Experience Requirements Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experienceAbility to read and speak English may be required in order to perform the duties of the jobMust have a valid driver's license Working Conditions The employee often is required to stand, walk, use hands, talk, and listenThe employee must be able to regularly lift up to 25 lbs. and occasionally lift up to 50 lbs.While performing the required duties of this job, the employee is occasionally required to sit, climb, balance, stoop, kneel, crawl, or crouchRegularly works in wet or humid condition (non-weather)Occasionally works in areas with moving mechanical parts; may come into contact with fumes or airborne particles, toxic or caustic chemicalsFrequently works in outdoor weather conditionsWork extended hours during golf and holiday seasonWork weekends and holidays About Troon Troon started as one facility in 1990 and has since grown to become the world's largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit https://www.troon.com/. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.